Reviews
Friendly employees,good service and reasonable rates. We...
Friendly employees,good service and reasonable rates. We were able to get an appointment at a good time and service was quick when we got there.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are happy to hear that our team provided the friendly service we strive for at Greenway Chrysler Dodge Jeep RAM of Florence. We look forward to your next visit!
I had a great experience. Everyone was very thoughtful...
I had a great experience. Everyone was very thoughtful and kind. I will definitely bye my next vehicle from this dealership and refer my friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for rating Greenway Chrysler Dodge Jeep RAM of Florence five stars! We really appreciate this positive feedback about our team and would absolutely love to work with you in the future. Safe driving in your new vehicle!
David was very professional and worked hard to put me in...
David was very professional and worked hard to put me in the vehicle that I wanted. He made me feel welcome and was really down to Earth.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review, Michael! We are happy to hear that David provided the professional service we pride ourselves on at Greenway Chrysler Dodge Jeep RAM of Florence. We hope that you enjoy your new vehicle!
Paid nearly $140 to get a headlight replaced because the...
Paid nearly $140 to get a headlight replaced because the last time I did it myself and it was a 4 hour xxxxx of a job. So THIS time I decided to take it to the 'pros'. $140 later, your 'pros' had put SIX scratches in the paint around my headlight. Did I mention that my 2014 Ram had NO scratches on it when I brought it in? I will not EVER buy a CDJR again because of the service department in Florence Alabama.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I'm so sorry to read about your disappointing experience. I understand that you're upset, but we would like to take care of these concerns for you. If you're interested, please give me a call so that I may help. Thank you, Mike Fowler - Service Manager - 256-766-7324
Thanks for your quick service! I am completely satisfied!...
Thanks for your quick service! I am completely satisfied! Will be glad to reccomend to anyone. I had a Recall and it was handled very quickly in my opinion. Thanks so much!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for coming to Greenway Chrysler Dodge Jeep RAM of Florence for your recall repairs! We are delighted to hear that you're satisfied with our service. Hope to see you down the road!
Had to return twice after purchase to redo paperwork that...
Had to return twice after purchase to redo paperwork that finance made errors on. Was lied to. worst car buying experience I’ve ever had
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I'm so sorry for the issues that occurred here and the inconvenience this caused you. We are going to look into this situation so we can take the appropriate actions to address it. If there is anything that I can do to help improve your experience, please give me a call. Thank you, Shaun Cox - General Manager - (256) 766-7324
They done a great job
Bryan and staff done a good job on getting my truck serviced upon arriving and in a timely manner as always great people to deal with
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 stars, Marty! We always love to hear kind words about our staff and it makes us smile to know Bryan and the rest of the team made your experience so positive. We look forward to seeing you again next time here at Greenway Chrysler Dodge Jeep RAM of Florence!
The dealership was very helpful. They helped me find the...
The dealership was very helpful. They helped me find the best vehicle that fits my lifestyle. I got a great deal and helped me find the best monthly payment.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to share this feedback! It was a pleasure to have your business at Greenway Chrysler Dodge Jeep RAM of Florence and we look forward to your next visit!
Had a good purchasing experience from first contact via...
Had a good purchasing experience from first contact via internet thru closing. I would not hesitate to recommend Greenway to anyone looking for a Jeep.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We are grateful that we got the opportunity to work with you here at Greenway Chrysler Dodge Jeep RAM of Florence. We hope that you enjoy your newly purchased vehicle!
2017 jeep wrangler
The vehicle had a coolant leak/ smell, technician found that the radiator cap was faulty. Thank you for the fast service and great service everytime.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review! Our team at Greenway Chrysler Dodge Jeep RAM of Florence strives to take excellent care of our guests at every visit and we are thrilled to know that came true for you!