Reviews
Unprofessional car service
I have owned at least 20 new vehicles so a lot of car servicing. This was the bottom of barrel. I will not go back. Other than the service I went to buy a new truck. That wont happen.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
As you can imagine, this isn't the feedback we want to see. I'm so sorry that you had a poor experience and that this cost us your business. If you are willing to share further details, please give me a call. Thank you, Mike Fowler - Service Manager - 256-766-7324
Quick service, knowledgeable and honest staff
Quick service, knowledgeable and honest staff. Service manager should be commended for his honesty. Only issue was could not locate remote for TV in waiting room. Great price with coupon I had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We are happy to hear that our team provided the quick and knowledgeable service we strive for at Greenway Chrysler Dodge Jeep RAM of Florence. We hope to see you again sometime!
Great
I would like to give a big shout out to Greenway CDJR of Florence, am very well pleased and satisfied with the salesman and staff on the purchase of my 2020 Dodge Challenger. Will highly recommend them to family and friends. Thanks Greenway CDJR.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We are happy to hear that you had a good experience working with our team at Greenway Chrysler Dodge Jeep RAM of Florence. Enjoy your new 2020 Dodge Challenger!
I would like better communication. Like when you keep my...
I would like better communication. Like when you keep my car overnight I should be informed. And when I cAll. I should get answers quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Jake - I'm very sorry that we didn't earn your five stars. I will discuss this feedback with my team so we can be more communicative moving forward. Don't hesitate to contact me if I can be of assistance. Thank you for your business, Mike Fowler - Service Manager - 256-766-7324
Greenway CDJR of Florence
Had an excellent experience with them. Gordon Embry was great. Professional and no pressure making for a great shopping experience. Everyone I dealt with was great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for leaving Greenway Chrysler Dodge Jeep RAM of Florence a five-star review! Gordon will love to read this excellent feedback. See you next time!
Always helpful
I have been at the dealership twice recently both times without an appointment. Both times I was have difficulty with minor issues that I couldn’t resolve on my own. Each time I was worked right in any the issue was resolved. Since no parts were necessary I was not charged. I appreciate that the service department is always polite and oh so helpful. When they say come on back if you need anything they really mean it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind review! We are so grateful to have you as a customer here at Greenway Chrysler Dodge Jeep RAM of Florence, and it is our pleasure to help you out. We look forward to working with you again sometime!
The experience was REALLY great. I’ve enjoyed being...
The experience was REALLY great. I’ve enjoyed being helped by Jay Jackson and the rest of the crew. I’m looking forward to purchasing another vehicle from them in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear that you enjoyed your experience working with Jay and the rest of our team at Greenway Chrysler Dodge Jeep RAM of Florence. Thank you very much for such a wonderful review! We hope you love your new vehicle and look forward to assisting you next time.
Friendly, professional, everyone made the process easy,...
Friendly, professional, everyone made the process easy, good price. A great expience and like the new Greenway. Would recommend to others because you will see green!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We are so glad our team provided the friendly and professional service we pride ourselves on at Greenway Chrysler Dodge Jeep RAM of Florence. We are grateful for your recommendation, and we hope to see you again!
Awesome car buying experience. Fast did not take all...
Awesome car buying experience. Fast did not take all day THE CAR WAS DETAILED NICELY. REALLY WOULD RECOMMEND THIS DEALERSHIP TO ANYONE LOOKING TO PURCHASE A CAR....AWESOME
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review! We couldn't be happier to hear that you had an awesome car buying experience here with us at Greenway Chrysler Dodge Jeep RAM of Florence. We hope to see you again down the road!
I like the fact that I was able to schedule an...
I like the fact that I was able to schedule an appointment the same day I called. They were also pretty quick with the oil change.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chance, thank you for writing us a review. It's great to hear that the Greenway Chrysler Dodge Jeep RAM of Florence team made your oil change a seamless experience. We're looking forward to working with you at your next visit!