Skip to main content

Singing River CDJR

(445 reviews)

Reviews

(445 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

I wish I could leave a negotiable score. They never do...

I wish I could leave a negotiable score. They never do what they say they will do. Never on time. I will never do business or let any of my family do business with this company again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

We run our business to provide straightforward service and it's hard to receive this feedback. I would appreciate the chance to learn the details here so I can address your concerns. Would you be willing to give me a call? Thank you, Andrew Gasque - Service Director - 1-888-414-7599

I wish sales was as good as service

In for rough idle, Jason diagnosed worn cam which apparently is common with MDS engines. Tracy and Jason are very knowledgeable and completed the repair within 2 days.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting us with your vehicle! We are so glad that Tracy and Jason could address your concerns and get you safely back out on the roads. Have a great week!

Fast and Professional Service

I was surprised how easy it was to go into a dealership and find someone who was genuinely interested in what I needed. Gordon Embry was friendly, knowledgeable and made me feel comfortable there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to write Greenway Chrysler Dodge Jeep RAM of Florence a positive review! We're thrilled to hear that Gordon was so accommodating!

Great Dealer

Professional and friendly people always good service and quick wish there was snacks in waiting lounge but great place other than that and always friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your five-star experience at Greenway Chrysler Dodge Jeep RAM of Florence. We appreciate your feedback!

Knowledgeable,fast and professional cant ask for...

Knowledgeable,fast and professional cant ask for anymore.For me saturdays are the only days i'm able to have work done and they met that need no problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the many compliments, Chris! We are so glad we provide a convenient option for your auto service needs. - Greenway Chrysler Dodge Jeep RAM of Florence team

I was not able to take my due to having to work, but they...

I was not able to take my due to having to work, but they tooked care of my car and it's back running smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the five stars! We are grateful that you trust our team at Greenway Chrysler Dodge Jeep RAM of Florence, and we are glad we got your car back running smoothly. Safe driving!

I was very happy with the salesman and the commitment and...

I was very happy with the salesman and the commitment and concern of the whole crew to make me happy! I would highly recommend Greenway !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your recommendation of Greenway Chrysler Dodge Jeep RAM of Florence! We appreciate your kind review and your business!

Nice & Friendly

I had to take my truck in for a factory recall update &the staff was very friendly. I was out the door in less than 30 minutes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We were grateful for the opportunity to work with you! Thank you for taking the time to leave us a review. Providing our customers with quick and friendly service is our top priority at Greenway Chrysler Dodge Jeep RAM of Florence, and it means a lot to know that we succeeded. We look forward to your next visit!

Service

They were very helpful and very friendly. They fixed my car and I am very pleased. I also liked the fact that I could leave my car and they drove me to work in Sheffield. I had a dream experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to leave Greenway Chrysler Dodge Jeep RAM of Florence a five-star review! We are so happy to hear that you enjoyed your experience with our service department. We look forward to working with you in the future!

I was in and out in a very timely manner. I was...

I was in and out in a very timely manner. I was personally greeted with a smile. The Service man was very friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your five-star experience at Greenway Chrysler Dodge Jeep RAM of Florence! We are so happy to have you as a customer.