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Singing River CDJR

(446 reviews)

Reviews

(446 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Good service department

I had 2 vehicles serviced, a 2019 Jeep Grand Cherokee and a 2017 Hellcat2. The people were friendly and service was prompt. It was a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! It was our pleasure to service both your vehicles. Providing prompt and friendly help is always the goal here at Greenway Chrysler Dodge Jeep RAM of Florence, and we are proud to know that we lived up to our values. We look forward to your next visit!

Took a litlle longer than expected. otherwise, service was g

Great Service! Took a little longer than expected. Bryan was very knowledgeable and friendly. Customer waiting area was warm and nice. Plenty of water and coffee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for posting about your recent visit with us at Greenway Chrysler Dodge Jeep RAM of Florence! We are glad to hear that you were able to relax comfortably during your wait. We appreciate this feedback as well. Have a wonderful weekend!

Nice Service Experience

Very friendly helpful service staff. Same for sales staff. Service was completed except for one thing. This is the reason I gave 4 instead of 5 stars. I asked for the tire pressures to be reset after rotating the tires. This wasn’t done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind feedback! We are so pleased to hear that you enjoy working with both our sales and service staff. We pride ourselves on constant improvement here at Greenway Chrysler Dodge Jeep RAM of Florence, and we will be sure to take your tire pressure criticism to heart and make sure we work on that in the future. We hope to see you again!

Quick and easy

Smoothest Process I have had when buying a car. Tesha was willing to put in the time and work to find the truck I wanted. I gave her my build sheet and she went to work and located one a few hours away. In two days I had the truck I was looking for!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Josh - It makes happy to hear that you had your smoothest car-buying process with us at Greenway Chrysler Dodge Jeep RAM of Florence! We especially love that Tesha helped you get into exactly the truck you wanted. Congratulations and safe driving from our entire team!

Oil Change

Very professional and timely. Was able to schedule an appointment over the phone, and the service team was very helpful. I was able to drop my vehicle off early.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review! All of us here at Greenway Chrysler Dodge Jeep RAM of Florence are so pleased to hear that we lived up to our professional and timely standard of service. We are looking forward to working with you again!

2020 Ram Laramie 1500 purchase

The sales team went the extra mile to get the vehicle I wanted from another dealer. Very satisfied with the experience and the friendly way I was treated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to hear that you drove home from Greenway Chrysler Dodge Jeep RAM of Florence a satisfied customer! Thank you so much for working with us. We hope that you love your new vehicle!

Bryan and the crew of mechanics did a great job

Bryan and the mechanic that worked on my car were professional and courteous. I highly recommend them both. My car is running great again. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Trish - We are delighted that your vehicle is running smoothly after your visit with us at Greenway Chrysler Dodge Jeep RAM of Florence! Thank you for recommending Bryan and our Service Team. We hope you have a great day.

Ram purchase

David Mayfield was very good to deal with. Straight forward on pricing and cash for trade in Would recommend to anyone in the market for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

The team here at Greenway Chrysler Dodge Jeep RAM of Florence is so happy to hear that you enjoyed working with David! We will be sure to share your kind review with him. Thank you so much for your business!

Awesome

Jay Jackson and Bryan in service department have gone well beyond my expectations of helping me with the purchase and service of my vehicle. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and recommendation! It means the world to all of us here at Greenway Chrysler Dodge Jeep RAM of Florence. Jay and Bryan are amazing, and we will be sure to let them know that you enjoy working with them!

excellent service

They were a pleasure to work with. When a minor problem emerged with my used vehicle they immediately took care of it. I could not be more pleased with my experience there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

"I could not be more pleased with my experience there" - we can't ask for better feedback than that! Thanks so much for shopping with us at Greenway Chrysler Dodge Jeep RAM of Florence. We hope you continued to enjoy your new-to-you vehicle.