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Singing River CDJR

(446 reviews)

Reviews

(446 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I was in and out in a very timely manner. I was...

I was in and out in a very timely manner. I was personally greeted with a smile. The Service man was very friendly and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your five-star experience at Greenway Chrysler Dodge Jeep RAM of Florence! We are so happy to have you as a customer.

Great service from Stanley Davidson I highly recommend...

Great service from Stanley Davidson I highly recommend him I’ve bought two cars from him everyone there was great and helpful they follow up and check to see how everything is going after the sale makes you feel appreciated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you so much, Quinton! We love to hear that you've had two great car-buying experiences working with Stanley and that he follows up to ensure you're a satisfied customer. We hope to work with you again at Greenway Chrysler Dodge Jeep RAM of Florence!

Brian is a good employee for you. He goes out of his way...

Brian is a good employee for you. He goes out of his way to help all the customers that come into your dealership . I am glad he’s my service rep. Thank You M Shipley

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experiences with Brian! At Greenway Chrysler Dodge Jeep RAM of Florence, we are committed to providing exceptional service at every visit!

Push button start issue

Never a problem with this service center or their employees. Only issue was with the way Fiat Chrysler doesn't allow the service center to program key fobs without receiving a code from them by email which took until the next day in my case. This needs to be changed immediately!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful rating for our Service Center! We appreciate this feedback as well and will pass it along to the manufacturer. Hope to see you next time at Greenway Chrysler Dodge Jeep RAM of Florence.

In and out. No problems. They do what they say they will...

In and out. No problems. They do what they say they will do. Great people to work with. No complaints fast and Courteous service A-1

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your awesome review! At Greenway Chrysler Dodge Jeep RAM of Florence, we strive to provide top-notch service and its great to hear we hit the mark!

I have had a lot of engine trouble. It drinks too much...

I have had a lot of engine trouble. It drinks too much oil. The team was helpful in getting me an engine covered under warranty as it only had 32000 miles. They were always friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to share your positive feedback! Customer satisfaction is a top priority for us. We are happy that we were able to give your engine all the necessary services. Safe travels! - The team at Greenway Chrysler Dodge Jeep RAM of Florence

Service person was polite, understand my needs, quick to...

Service person was polite, understand my needs, quick to process the service. Plan to continue to have service with Greenway. Also, easy to set appointment..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-star review! We are thrilled to hear that we earned your business at Greenway Chrysler Dodge Jeep RAM of Florence. We are committed to providing an exceptional experience every time. See you at your next visit!

Our experience was fantastic.

Bryan and the other employees were great to work with. He got our truck fixed fast and kept me informed of what was going on. Everyone was super friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

This is great feedback to read! We love that Bryan and our team helped get your truck running smoothly and back out on the roads. Thanks so much for supporting Greenway Chrysler Dodge Jeep RAM of Florence with a five-star review!

They were all very helpful and patient with me in my...

They were all very helpful and patient with me in my search for the right car. I will recommend them to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We couldn't be happier to hear that our team provided the helpful and patient service we pride ourselves on at Greenway Chrysler Dodge Jeep RAM of Florence. We are grateful for your recommendation, and we hope to see you again!

I believe if someone was as unhappy with what they...

I believe if someone was as unhappy with what they purchase and slapped them in the face with half of the price they gave for it i would try my best to make them happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.