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Houston Dodge Chrysler Jeep Ram

(1,212 reviews)

Reviews

(1,212 reviews)

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Good service get all my oil changes here little pricey

Good service get all my oil changes here little pricey but good service overall thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ask for Donovan!

Ask for Donovan! Great staff and service...even got a nice coffee from the in-house barista while we progressed through the process and paperwork. Just watch for those dealer add-ons.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brian from Northwest Chrysler Jeep Dodge Ram was very

Brian from Northwest Chrysler Jeep Dodge Ram was very helpful in resolving my issue. Needed an extra key for my newly purchased truck, and he helped me with getting a new key.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Antonio was very professional and knowledgeable I was in

Antonio was very professional and knowledgeable I was in and out as told. No delays

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It was our pleasure to assist you, Mike! Thank you for sharing a positive review of Antonio and Northwest Chrysler Jeep Dodge Ram.

Everyone was super helpful!

Everyone was super helpful! I got my car back really fast and communication was fantastic.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Nick, thank you for sharing a positive review! We appreciate your business here at Northwest Chrysler Jeep Dodge Ram.

Service was great all around and the timing was very

Service was great all around and the timing was very sufficient. I was just n and out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing Northwest Chrysler Jeep Dodge Ram! We're glad your service went smoothly.

Prompt service, excellent communication.

Prompt service, excellent communication. What more can you ask for. Coffee Bar a nice perk!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving Northwest Chrysler Jeep Dodge Ram a five-star review! We are happy to hear that our team delivered excellent service and that you enjoyed the coffee bar!

Very good service and Alexia was awesome.

Very good service and Alexia was awesome. Kept me updated with my service and let me know what I was eligible for. They even hand washed my car. Excellent place to go, have my future busy for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Barbara, we're delighted to hear that Alexia and the team at Northwest Chrysler Jeep Dodge Ram provided you with excellent service. We appreciate your kind words and look forward to assisting you in the future!

Fast service, no haggle extra service request, always

Fast service, no haggle extra service request, always like going her for my RAM service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Joe, we appreciate the stellar review here at Northwest Chrysler Jeep Dodge Ram!

My experience was extremely positive and I am beyond

My experience was extremely positive and I am beyond grateful to Jannell for her kind spirit and the high level of professionalism she exhibited throughout the entire process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're delighted to hear about your positive experience with Jannell at Northwest Chrysler Jeep Dodge Ram! Our team is committed to providing exceptional service, and it's wonderful that her professionalism made such an impact. Thank you for sharing this feedback!