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Houston Dodge Chrysler Jeep Ram

(1,243 reviews)

Reviews

(1,243 reviews)

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Pleasant visit for regular maintenance oil change

Pleasant visit for regular maintenance oil change rotation and wash. As always Matthew was Great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Heather, thanks for choosing Northwest Chrysler Jeep Dodge Ram. We are glad to hear that Matthew was great to work with!

Very good experience.

Very good experience. Timely turnaround, honest and reliable service professionals, and a clean truck upon completion of repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for sharing your positive experience with us, askellie! We're delighted to hear that our team at Northwest Chrysler Jeep Dodge Ram provided honest and reliable service. We appreciate your support and look forward to serving you in the future!

Nice dealership and employee sales team was very good and

Nice dealership and employee sales team was very good and helpful. Still need some items to finish up my deal .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback, Tom! We're glad to hear our sales team at Northwest Chrysler Jeep Dodge Ram was helpful. If there's anything else we can assist with to finalize your deal, please let us know!

Great sales team very helpful and knowledgeable about the

Great sales team very helpful and knowledgeable about the vehicle showed all the options and how they work . Delivered the 2025 Ram 1500 clean and polished up with a full tank of gas. My sales man was Jacob Polk very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us, Tom! We're delighted to hear that Jacob and the Northwest Chrysler Jeep Dodge Ram team provided such helpful service. Enjoy your new 2025 Ram 1500, and safe travels ahead!

Very helpful in getting my pickup I and out as promised.

Very helpful in getting my pickup I and out as promised. Keep up the great work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Tom, it was our pleasure to assist you here at Northwest Chrysler Jeep Dodge Ram!

Matt was very easy to work with from start to finish.

Matt was very easy to work with from start to finish. He showed concern about getting my truck taken care of and making sure while I waited I was comfortable. He kept me informed on the progress of my truck. I’m pleased with his professionalism!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kim, we're delighted to hear that Matt provided you with such a professional and comfortable experience at Northwest Chrysler Jeep Dodge Ram. Thank you for sharing your positive feedback!

MATT WAS A GREAT HELP.

MATT WAS A GREAT HELP. MY VEHICLE WAS TOWED TO DEALERSHIP THE NIGHT BEFORE. MATT WORDS WERE NO NEED TO COME. I WILL TAKE CARE OF IT,AND CALL YOU WHEN HE HAS A UPDATE FROM TECHNICIAN. AND HE INFORMED US ABOUT ALL DETAIL'S AND OF COURSE COST.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Michelle, we're delighted to hear that Matt provided you with such attentive service at Northwest Chrysler Jeep Dodge Ram. Thank you for sharing your experience and trusting us with your vehicle!

Great Customer Service !

Great Customer Service !!! As you walk in to the guys who work on the back to maintain our vehicle running in Great conditions!! Thank you! Brian and His team for all you do keeping my car in whom I can trust”” been bring my jeep here for the 3 years!!:)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Brian and the team at Northwest Chrysler Jeep Dodge Ram have been providing excellent service for your Jeep over the past three years! Thank you for trusting us with your vehicle's maintenance. We look forward to continuing our relationship!

Consumer response

⭐️⭐️⭐️⭐️⭐️Awesome!!! Job

Matthew is excellent at customer service and taking care

Matthew is excellent at customer service and taking care of the client. He clarifies my needs and is detailed in his explanations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Khalid, we're delighted to hear that Matthew provided excellent service and took great care of you at Northwest Chrysler Jeep Dodge Ram. Thank you for sharing your experience!

Matt was awesome to work with!

Matt was awesome to work with! He kept us informed every step of the way about the status of our jeep. Would recommend again and again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Bobby, we're delighted to hear that Matt provided such excellent service at Northwest Chrysler Jeep Dodge Ram. Thank you for recommending us!