St Pete Mitsubishi

On January 8th, 2025, the truck was brought into the shop for a broken lifter. The mechanic determined that a new engine was indicated due to metal throughout the engine. The vehicle is covered under warranty, so the mechanic worked with the warranty company to get coverage. However, they would only cover $3,610.52 for the new engine, but the engine was on a back order for at least one year. The other option was to have the engine rebuilt. My husband decided to move forward with the rebuild. This shop disassembled the truck and removed the engine; my husband transported the engine to Powertech Performance for the rebuild. During the rebuild, DOD, AFM, and VVT options were deleted. My husband picked up the engine once the rebuild was completed. During pick up, the engine was spun over more than 10 times in front of my husband. All bolts were marked with yellow and white paint to distinguish location, as well as tampering. Once the engine arrived at this shop on April 16th, 2025, my husband witnessed the mechanic remove the intake manifold before removing the engine from transport truck during without covering the intake ports. The shop was instructed not to start the vehicle, so the computers had to be reprogrammed to match the engine programming that was done during the rebuild. Cam stated that the engine installation would take two days to complete, however it actually them 9 days. On Friday April 25th, 2025, my husband and I picked up the truck and had it towed back to Powertech Performance to for the computers to be reprogrammed. On May 16th, 2025, Powertech Performance notified us that the computers were back and installed, but during setup the truck was started and instantly the engine began knocking and was shut off immediately. Powertech began to inspect the engine and removed the spark plugs and #7 showed severe engine damage from something within. Powertech then sent a borescope down the spark plug hole and piston showing damage to the cylinder walls, and cylinder head from a foreign object. In addition, several bolts were found missing from the engine compartment, back side of plastic intake manifold cover was cut, and the bolts on the intake were scratched (yellow and white paint was marked) and in different locations. Powertech had not touched the engine upon arrival since installation since the only thing that needed to be completed was computer reprogramming. When I brought this to Cam's attention, he stated "that the truck left the grounds running just fine." However, the mechanic and Cam were instructed to NOT start the truck as the computer needed to be reprogrammed to match the engine. Also, at the time of pick-up Cam instructed my husband to bring the truck back when it was done to ensure everything was running correctly since he was not able to start it. With that being said, how is it explained that the truck ran fine when towed of the lot? If it was started, why was the relay plug pulled and placed in the center console? In addition, with the DOD, AFM, and VVT being deleted then if it were started the truck would have run only on 4 cylinders miss firing and back firing. While speaking to Cam I asked for all documentation of service and communication with the warranty company, to which Cam denied stating "If you want it, have your lawyer come get it!" I wonder how this could have happened? I do not think the mistake was made on Powertech as they just tore it apart and put it back together. Why would they want to do it again? I am sure that they have other vehicles to work on. While reading the reviews on St. Pete Mitsubishi, I see that there are at least 3 poor reviews pertaining to service/repairs not done or done incorrectly just within the past year. My husband and I would just like the truck back in running order. The warranty did not cover the complete work for the truck to be rebuilt like a warrant should have. We have spent $7,322.62 already on fixing the truck & now we have to dish out even more $$

BUYER BEWARE - TOTAL SCAM Company. Advertised price of $13,700, Invoice Price of $15,995 plus $1509 in dealer fees, minus a discount of $1,000 =$2,804 above sticker price. This is of course before taxes. The car was already over KBB by $3K and now they are trying to add another $2,800. That is nearly 40+% profit over before their trade-in discount. Imagine, car sales company making 50% of profit on a used car. PROFITS over PEOPLE! Avoid this dealer and beware of how these parasitic companies are ripping people off.

Cam is always great, he’s very helpful and goes out of his way to get it done!!

Everything is always so prefect when visiting thanks for all y'all do I love my suv

Very Professional. Everything went as planned. Great experience. Rodney was very helpful thru the whole process and kept in touch afterwards.

The morning after I wrote this review, Mr. Pete Kelley from the NEW St. Pete Mitsubishi reached out to me regarding our purchase from the OLD, St. Pete Mitsubishi. The new owners (The Jarrett family) alongside Mr. Kelley, have completely exceeded our hopes and expectations of having our vehicle repaired and for us to be made whole again in our purchase! I cannot begin to tell you the level of respect, dedication and commitment Mr. Kelley and the Jarrett family has for their customers. THEY ABSOLUTELY WILL TAKE CARE OF YOU! If you ever get the opportunity to purchase from St. Pete Mitsubishi, I can promise you, you will not have any regrets! Thank God for honest, reliable and kind car dealers like the Jarrett family and Mr. Pete Kelley. We couldn’t be more grateful for them!!! I am one happy and proud veteran! God bless the Jarrett family, Mr. Kelley, St. Pete Mitsubishi and the United States!!!! What an amazing country we live in! Our faith in humanity has been fully restored! 🇺🇸 30 2025, we flew into Saint Pete from Alabama to purchase a 2022 Jeep Wagoneer. First we were told it had a warranty and 11 days later the seat heaters and the control panel stopped working. I was told to take it to my nearest Jeep Dealer. I took the car to my local Jeep Dealer and they quoted us over $4000 to repair the seat heaters And $500 to investigate the electrical problem which meant tearing apart the dash. I was told by the general manager at Saint Pete Mitsubishi that because we just purchased the car from them that they were going to take care of it and not to worry. The general manager was debating on paying my local dealer to repair the jeep or driving us a car here and picking up the jeep and taking it back to their shop to have the repairs done or just provide us with an extended warranty. The wholesaler That the general manager purchased the car from even refunded the dealership some of the original purchase price to help go towards the repairs (they are now claiming they never received a refund) but, I have in it writing from the general manager that they did, in fact, receive a refund.. Two hurricanes later apparently they sold Saint Pete Mitsubishi to another company of which they will not disclose the buyers name. I was told by the new general manager because they fired the old one (and several other employees) that they are not responsible for the repairs and will not be helping. I have all of this in writing, That they were going to cover the cost of the repairs or provide us with an extended warranty. They refuse to help and say it’s not their problem. I will be going to jag and to anybody else who can help me righy this wrong. Keep in mind the vehicle started this 10 or 11 days after purchase and since time of purchase, we have only put 1500 miles on it and that includes driving it back from Florida to Alabama. BEWARE OF ST PETE MITSUBISHI!!!! They DO NOT HONOR THEIR PROMISES! I am a retired, disabled veteran and have just been h

Nice people and good service. Clean area and comfortable waiting room. Helpful sales people. Thanks

Professional quick service, waiting room and entire facility extremely clean and pleasant. A pleasure to deal with.

The service department was very prompt and thorough. I would not hesitate taking my Mitsubishi Outlander back for service including oil changes, etc.

I went to several other Mitsubishi dealerships in looking for my outlander and went back to St. Pete Mitsubishi because I had the best experience there out of the four I visited. My interaction with the salesman there was “no pressure” and focused on providing the information I needed to make a good decision.