Reviews
Service
Sal was courteous and professional with his communication and demeanor. Work done in a timely fashion. My car was clean when returned to me. All the members of the team did excellent work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Duval Honda appreciates your 5 star feedback Heather. Our team focuses on excellent customer service and respect for your time. And every service visit includes a complimentary car wash.
Super
Every one bent over backwards to make this deal work. Wish I could remember names better but all I recall is Ed. I wish you per hour rate was lower for accessories.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you TomN for choosing Duval Honda for your vehicle purchase. The Duval Difference provides one price upfront so you can avoid any hassle or need to negotiation.
Great job
I have always had my car serviced my Honda at Duval because I trust them and they have never tried to sell me services I didn't need.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Diana for your trust in Duval Honda's service department. We provide a multipoint inspection with every service visit so the customer can be well informed on the health of their vehicle and any future repairs.
2022 Honda HRV
Went into the dealership looking for a Civic because my 2004 civic dx with 260,000 miles, finally gave up the ghost. Dealer was light on civics but I drew my attention to the HRV. I’m glad I did. Salesman Ken, as in Ken and Barbie, took care of us from start to finish. I could not be happier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your great selection of the 2022 Honda HR-V from Duval Honda on Cassat Avenue. Thank you Jim for recognizing Ken and the Duval Difference buying experience with 5 stars.
Pleasant experience and satisfied
Great place to visit great service on my vehicle. Overall cleanliness and well sanitized. Service attendants very nice. Very Very satisfied from my overall experience. I have been taking my vehicle there for service every since I purchased the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Duval Honda is honored to earn your 5 star review Brenda. Our service team stays focused on great customer service, one part of the Duval Difference. We appreciate your continued business.
Outstanding
Very Professional and helpful. This was my first service since buying my Honda and the oil change was no charge. They also washed and vacuumed my car as a courtesy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Tammy for the 5 star recognition for Duval Honda on Cassat Avenue. Part of our Duval Difference includes complimentary first oil change and comp wash on every service visit.
Salesperson
Beth was amazing. We were going to leave since I wanted to try out a few other cars. Before we could say something she came out with an offer we couldn’t refuse. Andrew in financing was just as amazing. No back and forth, just a fantastic deal without having to negotiate
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Mary for sharing your Duval Real Deal experience at Duval Honda on Cassat Avenue. Beth and the entire sales team work diligently every day to earn your business. With the best price upfront, you can skip the hassle of negotiation and glide thru the buying process real fast, real fair and real friendly.
Exceptional Service
Mike Lee and his fellow teammates worked together to diagnose the mechanical problem and offered constructive and specific options. They added a new life to my Honda! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wow, this is a perfect example to describe our Duval Difference - teamwork, communications and positive results. Thanks Armando for trusting Duval Honda with the health and reliability of your Honda.
Tom Martin
Tom Martin always gets me right! Duval Honda is the best! Always a great experience and I never leave dissatisfied! My Honda is still running great with little issues
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Yuma for your continued business with Duval Honda's service department. Tom Martin is a great example of how to implement the Duval Difference for customer satisfaction, clear communications and dependable time management.
My experience at DUVAL HONDA.
TOM MARTIN HAS BEEN MY GO TO GUY AT CUVAL HONDA IN THE SERVICE DEPARTMENT HE IS ALWAYS HELPFUL . THANK YOU TOM FOR BEING THERE WHEN AN ISSUE COMES UP WITH MY CAR.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Duval Honda is proud of the expertise of our service team here on Cassat Avenue. Tom works diligently every day to earn those 5 stars. Thank you Robert for your continued business.