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Mike Terry Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (585 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (585 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Horrible service , they had me running around just to tell me a different story all three times I had to come there.

Horrible service , they had me running around just to tell me a different story all three times I had to come there.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for providing feedback for Duval Honda. To better understand your recent visit, please reach out to service manager Mike Lee 904-899-1935 so he can review the details.

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I recently purchased this vehicle from Duval Honda of Jacksonville and was thoroughly impressed with the salesman and impeccable service I received. Everyone was so willing to help answer any questions I had, and I would not hesitate to recommend this dealership to anyone.

I recently purchased this vehicle from Duval Honda of Jacksonville and was thoroughly impressed with the salesman and impeccable service I received. Everyone was so willing to help answer any questions I had, and I would not hesitate to recommend this dealership to anyone.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Duval Honda thanks you MuggyMan for the 5 star recommendation for your recent sales visit.

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Duval Honda has great service. Tom Martin is the service coordinator I work with and he is great. He is always pleasant and explains everything.

Duval Honda has great service. Tom Martin is the service coordinator I work with and he is great. He is always pleasant and explains everything.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Duval Honda appreciates your continued business Peggy. Thanks for the 5 star recognition for Tom and the entire service team.

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It was great, David and his team was awesome to work with, good prices. Bye

It was great, David and his team was awesome to work with, good prices. Bye

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

You've experienced the Duval Real Deal Savia. David and Duval Honda make car buying real fair, real fast and real friendly.

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Loving my 2023 CRV Hybrid thank to Duval Honda in helping me on which new vehicle to purchase for my needs and family needs with confidence in my Honda.

Loving my 2023 CRV Hybrid thank to Duval Honda in helping me on which new vehicle to purchase for my needs and family needs with confidence in my Honda.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hearing from happy customers is always great. Thank t. Maxwell for the 5 star recognition. Enjoy your 2023 Honda CR-V Hybrid.

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Had a great experience this past week with Dustin at Duval Honda on cassat! Highly recommend going to see him for your maintenance needs, reached out to him Monday regarding a tire issue he got my car in first thing Tuesday due to ordering the tire, had my oil changed, and car detailed along with changing and balancing my tires!

Had a great experience this past week with Dustin at Duval Honda on cassat! Highly recommend going to see him for your maintenance needs, reached out to him Monday regarding a tire issue he got my car in first thing Tuesday due to ordering the tire, had my oil changed, and car detailed along with changing and balancing my tires!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Duval Honda appreciates your 5 star review Hannah. Dustin and our service team always strive for 100% customer satisfaction.

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Duval Honda always goes above and beyond to get me in and out timely while fully addressing the car needs. Mike Lee and his team Samantha and Kacy treat me so well!

Duval Honda always goes above and beyond to get me in and out timely while fully addressing the car needs. Mike Lee and his team Samantha and Kacy treat me so well!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Duval Honda is honored to receive your 5 star review Kimberly. Samantha and Kacy are wonderful assets for our service team.

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From the start of the visit with the sales team to the end of purchase with the finance team was a great experience. They were friendly and attentive to what I was looking for!!

From the start of the visit with the sales team to the end of purchase with the finance team was a great experience. They were friendly and attentive to what I was looking for!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

That's the Duval Real Deal Jose - Duval Honda makes car buying real fast, real fair and real friendly.

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It was quick and fast! I love my 2024 Honda Accord EX. My salesman was Jay and he was AWESOME! Recommended them 10 out of 10! Go get you something new ASAP.

It was quick and fast! I love my 2024 Honda Accord EX. My salesman was Jay and he was AWESOME! Recommended them 10 out of 10! Go get you something new ASAP.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you A. Mitchell for the 5 star feedback for Duval Honda. You experienced the Duval Real Deal car buying process - we make it real fair, real fast and real friendly.

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We had a nice visit the staff was very professional and I almost purchased a new car, however couldnt come to an agreement on my monthly payment

We had a nice visit the staff was very professional and I almost purchased a new car, however couldnt come to an agreement on my monthly payment

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Duval Honda is here when you are ready to get that new vehicle. Thanks Michael for sharing your 5 star feedback.

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