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Grubbs GMC of Wichita Falls

(168 reviews)
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed
New (855) 767-5877 (855) 767-5877
Used (833) 241-5557 (833) 241-5557
Service (833) 241-3382 (833) 241-3382

Reviews

(168 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grubbs GMC of Wichita Falls from DealerRater.

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Friendly employees great service and open communication

Friendly employees great service and open communication about the vehicle what was done and if anything in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

When I drove in I was attended to promptly and they were

When I drove in I was attended to promptly and they were finished and called me within the hour. Great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sales and Finance Departments great help Managers worked

Sales and Finance Departments great help Managers worked hard for a fair deal for everyone. Tech support good knowledge, and helpful, Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Robert was very good to work with a pleasure forsure

Robert was very good to work with a pleasure forsure thank u that all i have to say

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Every staff member I came in contact with was extremely

Every staff member I came in contact with was extremely courteous and helpful while I got my oil change and other small items needing done on my SUV.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I took our 2018 Buick Encore in for service.

I took our 2018 Buick Encore in for service. They completed it quickly and without a problem. Car runs great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was in this GMC service department, a few months back

I was in this GMC service department, a few months back with my truck and receiving nothing but grief, the particular woman that was helping me was very unhelpful. I’m very unfriendly and almost didn’t come back. I did not for Glenn giving me excellent service on my wife Hyundai just before that I would not have given GMC serviced by me a second chance. I’m very glad I did. I was treated very well and kept informed constantly what was going on and when there was a problem that caused my truck to stay the night I was provided courtesy car since I lived over 50 miles away when I came to pick up my truck was all the work completed to my expectations, but they detailed my truck and did a wonderful job went his way to make sure I was taking care and of course not to forget Glenn. He was very helpful Friday because it was Daniel day off and he insured we got out of there in timely manner and was very satisfied. These are good people. And you should make every effort to keep them all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They took care of us from start to finish.

They took care of us from start to finish. Robert, the service adviser went above and beyond to make sure we were taken care of while our car was in for repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

All the gentlemen I worked with went above and beyond to

All the gentlemen I worked with went above and beyond to help me get my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a Mechanical problem while traveling cross country.

Had a Mechanical problem while traveling cross country. Able to get in immediately! They corrected the problem and we were back on road much faster than originally anticipated. Thanks You so very very much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your wonderful review! It's truly rewarding to know that you had a great experience with our service department at Foundation GMC of Wichita Falls. Delivering excellent service and ensuring a positive and convenient experience is our commitment. Your choice means a lot to us, and we look forward to the pleasure of serving you again in the future. Thank you for choosing us!