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Grubbs GMC of Wichita Falls

(168 reviews)
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed
New (855) 767-5877 (855) 767-5877
Used (833) 241-5557 (833) 241-5557
Service (833) 241-3382 (833) 241-3382

Reviews

(168 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grubbs GMC of Wichita Falls from DealerRater.

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Amazing Buying Experience - Words Can't Express

My wife and I went shopping for "her" dream car. We had no idea that Patterson Honda in Wichita Falls had just gotten her dream car delivered that day. From the moment we stepped into the show room we were treated BETTER than family!! Micheal Stran Smith, was an amazingly talented young man. We felt like at no time did he even sell us anything, rather he just gave us information and the car picked us as her new owners. Once my wife got behind the wheel it was love at first drive!! We were always made to feel that we were visiting family rather than going to a car dealer. This philosophy was maintained from The General Manager to every single employee of the dealership. Everything was effortless and painless. Even paying cash for the car and buying the extended warranty etc with Brent the finance manager was a wonderful experience. It went beyond just buying a car we became part of a dealership community and we know going forward we would be taken care of every step of the way. Thank you so much for being who you are and being in business!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Customer Service

We just purchased a new car from Patterson's Auto Center. Mark Havens did a great job making sure everything was simple & easy for me. This was one of many cars we have purchased from them and have been pleased every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We just purchased our fourth vehicle with Bobby Nunn at...

We just purchased our fourth vehicle with Bobby Nunn at Patterson’s Auto Center. The experience is always great! The team at Patterson’s will do everything possible to make the experience convenient and easy. Bobby is a great salesperson and we always appreciate him working so hard to get us the best deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wouldn't buy from anywhere else!

Brandon Hay is the best when it comes to buying a car. I would never buy from anywhere else and I refer all my friends and family to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No pressure, questions answered.

Purchased vehicle #7 at this fine dealership. First one was in 1979. Always a pleasure to deal with Patterson. From new vehicle to service - great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

used car sales

Buying experience was very good. Mark Havens was very good to work with. I would shop there again. I would also recommend my friends and family to shop here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Lease experince was very rewarding' John & Wilma

Brandon Hay was very helpful, polite, and easy to talk to. I would refer anyone to him. It was truly a rewarding transaction to be serviced by Brandon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2019 Acadia purchase

Daniel Bianchi, thank you for working with us to our successful ownership of a new 2019 Acadia!! I love it and appreciate your assistance in reaching our goal!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always Great

This is our 3rd vehicle to buy from Steve and close to 10th when you include our family. He is always attentive and will listen to what you want so he can be as helpful as possible. When you add that to everyone else at Patterson’s taking the time to talk to you and get to know you, it makes for a very happy buying experience. Combine that with going above and beyond after the sale and you have a great dealership right in your own backyard.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Another Great Deal

As always, the Patterson staff took care of us. Gave us a great deal on a Cadillac and even delivered the vehicle to us next day in DFW. We have now either purchased or leases our last 6-7 vehicles with this dealership. Can’t say enough about their customer service, especially the GM/Cadillac guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.