Grubbs GMC of Wichita Falls

If I could give zero stars I would. I went in two months ago to fix my car that was sounding like a lawn mower. There was a part needing replaced, they were paid thousands, and the problem persisted. I bought it back in and it had created more damage to my emissions system. They charged me, replaced another part, the problem continued. I got upset and they finally said it wasn’t my fault (they had blamed me for running over things) and said they would replace the parts and fix it. This was two weeks ago. They are now giving me the runaround because they want to be paid first by GM parts. They said they weren’t able to get me a rental car because they owed Enterprise too much money. Meanwhile I’m driving around a car with three small children, while pregnant, with dangerous emissions seeping into the cabin and environment and they do not dare. Please do not go here for sales or service. I tried to also trade the car in but they low balled me on my trade terribly.

It went good getting my new truck after my accident and Steven Garner was good to work with

I went in and spoke with Henry Broadus...I explained my current situation..He was very kind and quick to be of service...not only did I leave with a wonderful Automobile, but I was happy and left feeling very satisfied..He is excellent and wonderful to do business with..

There are not enough words to express our experience every time we enter this dealership. Always a warm welcome from the time we enter the door till we leave. Steve has always gone over the top to make us feel like we are Special. Would never consider going anywhere else.

Daniel did a great job showing my wife and I how everything worked on our new 2022 GMC Denali Yukon XL. He answered all our questions, even the ones he probably thought were dumb. Thanks, Ted and Nancy Smith

The dealership was one of the few that I could find a truck I was interested in

Daniel was very helpful and answered all of our questions. He made buying the car easy

Top notch service from Jr Calvillo at Patterson. He went over and beyond to make the sale simple and quick as can be. He did a great job and got me exactly the truck I wanted. The finance department was also excellent. Overall a great experience and I highly recommend you talk to Jr about any purchase you are looking to make. Thanks Jr!

Great place to purchase a vehicle . Excellent service department , Brandon Hay in sales is as good to deal with as will find anywhere .Larry McAlister

We have been with Patterson for 20 years and have always put our trust in Steve Garner's ✋ and he has not let us down.