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Grubbs GMC of Wichita Falls

(168 reviews)
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed
New (855) 767-5877 (855) 767-5877
Used (833) 241-5557 (833) 241-5557
Service (833) 241-3382 (833) 241-3382

Reviews

(168 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grubbs GMC of Wichita Falls from DealerRater.

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Purchasing my new GMC Sierra from Patterson Auto Group...

Purchasing my new GMC Sierra from Patterson Auto Group was made simple and enjoyable by sales professional and friend Steve Garner. He took ample time out of his schedule to explain all the features on my new truck and even removed the license plate from my trade-in while I was being assisted with the financing paperwork by Jabin Smythe. I drove away extremely satisfied at having made a great deal on my new truck. I highly recommend Steve and Jabin for a great experience in buying a new GM vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Mark Havens at Patterson Auto Group is the best. The...

Mark Havens at Patterson Auto Group is the best. The best new car buying experience ever. If you are in the market for a new vehicle, I highly recommend Mark at Patterson. Very accommodating and puts his customers first. Love my new car. 😊. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The facilities were very clean and the salesman was very...

The facilities were very clean and the salesman was very professional. He was upfront about everything and made the buying process very easy. The entire process was easy from the start to the finish with the finance department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

When I was ready for a new GMC, I contacted Steve Garner...

When I was ready for a new GMC, I contacted Steve Garner and told him what I wanted. He ordered the exact truck I specified, and I couldn’t be happier about it. I highly recommend Steve and the fine people at Patterson Auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I highly recommend this dealership. I went there on...

I highly recommend this dealership. I went there on wednesday afternoon and was out in time to drive to church in Graham. I had made an appointment the night before and everyone worked with me to get everything I wanted. Nobody pressured me to add on anything I didn't want. If I ever need another car I will go back to Patterson. Hopefully Mark Havens will be there to help me. I am so very pleased. Mark you are the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

When buying a car or truck, Steve Gardener is my "go to...

When buying a car or truck, Steve Gardener is my "go to guy". I know he will give me the best deal, the best care, the best service after the sale. Steve is one of the few people who goes way beyond just making a sale, he truly cares about you and treats you like you're a life time customer. What that says about him and the Patterson dealership is “Excellent Customer Service Before, Excellent Customer Service During, and Excellent Customer Service After” I highly recommend Steve Garner to any one thinking of purchasing a car or truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Brandon Day was a very friendly, knowledgeable and...

Brandon Day was a very friendly, knowledgeable and helpful salesman. My granddaughter and I found working with him was pleasant and professional. After the purchase he explained everything about the car. We were taken care of and it did not take all day. I appreciated all the help we received. If I Was to buy another car I would call Brandon to help me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

When I think of buying a car, I think of Steve Gardener....

When I think of buying a car, I think of Steve Gardener. I know he will give me the best deal, the best care, the best post service. What that says about him and the Patterson dealership is “Excellent Customer Service Before, Excellent Customer Service During, and Excellent Customer Service After” when it come to buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had a transmission issue coming back from CO. Made an...

We had a transmission issue coming back from CO. Made an emergency stop at Patterson Dealership: kind, courteous and fixed the Tahoe. simply the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Each person I dealt with was nice and very professional....

Each person I dealt with was nice and very professional. I never felt pressured. Kevin showed me a vehicle I would have never considered, but it turns out, it was just what I wanted. Great customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.