Skip to main content

Chrysler Dodge Jeep RAM of Utica

(230 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–5:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (315) 235-1967 (315) 235-1967
Used (315) 272-4533 (315) 272-4533
Service (315) 737-6124 (315) 737-6124

Reviews

(230 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chrysler Dodge Jeep RAM of Utica from DealerRater.

Want to share your experience with this dealership?

Write a review

2017 Dodge Grand Caravan Purchase

Michael did everything he could to resolve an issue I had with my new Caravan even when Chrysler was unwilling to help. His help and customer service was wonderful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My 3 rd lease on aJeep

My experience there is very pleasent & they couldn't be nicer. Geoff is so nice & answers all of ur questions. I recommend them highly. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Incredible Customer Service

Allen & Erik were very helpful and went above and beyond to help me get a Dodge Durango. This is my fourth purchase from Carbone Dodge and every time they are incredible to work with! I highly recommend that you go see Erik he will do everything he can to make your sale smooth and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great customer service

Erik was a pleasure to work with and I will definitely come back to carbone to work with him on all of my car purchases😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome service

I purchased a 2012 charger and I love it! My experience was quick and painless and everyone was great! Thanks to Roberto Ortiz for the great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Car buying

Eric Hyde made our experience amazing. What a truly good guy. He was up front with us from day one. Snd helped us with everything. Nice to know there is still good people out there. Thanks so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Everyone was willing to work with my needs and helped me achieve them. Very friendly and knowledgeable work staff. I look forward to working with this dealership again in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jeep Grand Cherokee Purchase

I really appreciate Bruce Carpenter's no-nonsense approach toward a good deal trading in my Jeep for a newer, larger vehicle. He listened to where I needed to be $$-wise on the trade difference and worked it out for me. Thank you Carbone Team for another smooth transaction!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dodge Durango

Our salesperson was polite, very attentive and knowledgeable of the car that we purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Renewed my lease

Allen Hutchings and his sales team are second to none! We are a family of Jeep owners and they are always incredibly kind, helpful, knowledgeable, and friendly whenever we are looking to purchase, lease or service a vehicle. We always have outstanding attention to our needs and all questions and concerns are always satisfied. Great job everyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.