Matthews Nissan

The folks at Serafini Nissan have always treated me well and provided excellent service for my car. Clean WiFi enabled waiting room stocked with juice, water, coffee, tea, snacks and homemade cookies as well as tv makes the wait time pass quickly. The customer service is top notch.

Gerry Perrault and Val Youchen were absolutely terrific to deal with. They are both very knowledgeable of their business and are also very people oriented. I would recommend Serafini to anyone who is looking for a new car.

The experience was great, the staff was courteous and helped assess the issues I was having with my vehicle. Glad I stopped in, car is back to normal.

The service Dept always works with me to get me in at my convenience. We have developed a friendly relationship over 16 years! I feel that the service I receive here is top notch.

When I made the service appointment I thought I needed a new thermostat for my truck with a cost of $150 to $200. Thankfully the technician decided he should run some tests first and found it was a typical problem with a simple solution and only cost $40. Made me very happy!!

The only reason why I did not give an excellent rating was because when I left dealership with my car I had to put gas in it right away, I was given it with less than a quarter of a tank. The other reason was that I have had this vehicle for less than a month and have to have an oil change in it already cause it was due in December and only a few hundred miles from the time I picked it up. My personal opinion and opinion of others is that my tank should have been at half or full when I left and that an oil change should have been done before I left with it.

I have done business with Serafini for 9 years and it has been extremely positive with the sales and service departments. I look forward to another three years with my new Maxima.

I was treated with the utmost respect and interest from the staff. Valerie was kind, courteous, and eager to please. She also has a great sense of humor which made me feel very comfortable . This is my second vehicle purchase from Serafini. a return customer says ALOT!

Techs did not follow up On antifreeze smell,said they didn't smell it, still can smell antifreeze. I purchased a front recovery book for the Titan which has no recovery hooks? Why? Anyway it was for a Frontier my bad, I really don't feel it was nescasary to charge me $11.00 for their efforts! Just my opinion.

My normal service man was out (Gene). I only deal with him because of previous issues. But this appt went ok. I usually drop my vehicle off but getting tired of loosing the car for the day. I made an appt and spent about 70 minutes there fro an oil change and tire rotation.