Reviews
Truck service
I had my Nissan truck in for a yearly inspection Joe Johnson took very good care of everything for me! Very professional staff!!! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional, Timely and As Promised
MVB and the Service Department once again performed to the highest level of excellence both in performance and communication. What a pleasure! Look forward to working together again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Warranty repair of fuel fill issue
Team was great and fixed issue in short order. Excellent communication of ongoing status. Waiting area was very nice. The homemsde cookies were a nice touch
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love Serafini
We keep going back to Serafini Nissan for vehicles and the service for them. Easy to work with and everyone is so nice. Valerie is great!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful service. Great car.
Wonderful service. Knowledge of car. Friendly And professional staff. Not pushy. Val went the extra mileto give us a complete view and knowledge of our new car. Mr Harding was very helpful in helping us make the decision on what car met our needs
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service
Valerie provided excellent customer service and was extremely helpful in the entire sales process. She explained everything very clearly and was completely thorough in everything. I am very happy with my new Nissan Altima!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Valerie @ Serafini Rocks!
The staff and service department at Serafini are awesome!! I love the Rogues so I keep going back for more! Plus having Valerie Jochum walk me through every detail along the way was awesome! I appreciate all of her attention to detail and my personal needs! Thank you so much!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Review
Great dealership to work with. The staff was friendly and accommodating. James Iacovelli, my sales associate, did a fantastic job closing the deal and making myself a happy customer. The overall experience was wonderful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations to the Howe's on their new Volvo S60! Thank you for your business and thank you for the Positive Review. Mike Van Brunt General Manager
SAlesperson
Very good service always makes transaction easy makes sure to explain all options of car and always checks in few days after I have taken car home
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A nice afternoon at Serafini Nissan
I am a first time customer at Serafini Nissan. When I walked outin the door I was suprised at how easy the Serifini salesperson Valerie Jochum, made the purchase of the Nissan we were looking for. And then the support staff of Gerry, Dallas and Donna, completed the process in a very professional manner. We look forward to returning when we need a car again. You people are great representation for both Serafini and for Nissan Thank ou. Jerry K.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jerry, Congratulations on your new Rogue and thanks for the positive review! I'm happy to hear you had a good purchase experience with our staff and I hope your Ownership experience is just as good. Enjoy the new car :). Mike Van Brunt General Manager