Reviews
I have been at this dealer since 2000 and they have an excellent service department. Andrea and Tonya are very helpful and I trust their judgement. Actually, we returned to buy cars there mostly because of the service department.
I have been at this dealer since 2000 and they have an excellent service department. Andrea and Tonya are very helpful and I trust their judgement. Actually, we returned to buy cars there mostly because of the service department.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I bought a 2023 nissan sentra at the end of august. The sales consultant, Justin Blunt did a superb job in selling me the car. Answered all my questions and went over everything about the car, before I left. Did not feel pushed or rushed. Thankyou Justin! Absolutetly love the car!
I bought a 2023 nissan sentra at the end of august. The sales consultant, Justin Blunt did a superb job in selling me the car. Answered all my questions and went over everything about the car, before I left. Did not feel pushed or rushed. Thankyou Justin! Absolutetly love the car!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're catching up on reviews and want to thank you for yours! We truly appreciate your business and hope you have been enjoying your new ride!
Great salesman. I forgot the policy, of trying to buy my 2nd car at Matthews. The 1st car I bought I paid a $1,000.00 too much. My 2nd try to purchase they tried to overcharge me by over $4,000.00 market value. They can try to justify the price. My fault.
Great salesman. I forgot the policy, of trying to buy my 2nd car at Matthews. The 1st car I bought I paid a $1,000.00 too much. My 2nd try to purchase they tried to overcharge me by over $4,000.00 market value. They can try to justify the price. My fault.
- Customer service
- 5.0
- Buying process
- 1.0
- Quality of repair
- 4.0
- Overall facilities
- 2.0
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Mr. Andrews, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We have the best price on CERTIFIED Nissan Rogue's in the Southern Tier so I'm unclear on your initial sentiment regarding our pricing. I'm happy to discuss it further with you at your convenience, Matt Parsons, GM 607.729.3511.
Valerie provided high quality service during the buying experience. She was most helpful and patient during the entire process. She was knowledgeable and pleasant when answering our questions. I would highly recommend going through the car buying experience with Valerie should you be interested in a vehicle. She was wonderful. Very professional and knowledgeable. I would highly recommend her to friends and family. Top Notch Service!!!
Valerie provided high quality service during the buying experience. She was most helpful and patient during the entire process. She was knowledgeable and pleasant when answering our questions. I would highly recommend going through the car buying experience with Valerie should you be interested in a vehicle. She was wonderful. Very professional and knowledgeable. I would highly recommend her to friends and family. Top Notch Service!!!
- Customer service
- 5.0
- Buying process
- 4.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Matt Hayes was very helpful and personable. The staff was attentive and efficient.
Matt Hayes was very helpful and personable. The staff was attentive and efficient.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mark Powell is a great sales consultant and he knows how to treat a customer. Very proud of him and his achievements
Mark Powell is a great sales consultant and he knows how to treat a customer. Very proud of him and his achievements
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Came in to look at a Rogue and wound up buying a nice used one, Matt was very helpful in the whole process.
Came in to look at a Rogue and wound up buying a nice used one, Matt was very helpful in the whole process.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Matt was great to work work with! easy and wicked friendly i would send any of my friends to work with him!
Matt was great to work work with! easy and wicked friendly i would send any of my friends to work with him!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Sales Staff...great service...Salesman -Jan Little...great all around guy..very informative and personable...
Great Sales Staff...great service...Salesman -Jan Little...great all around guy..very informative and personable...
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
James was awesome. got into my new car within 24 hrs.. highly recommend purchasing your next car here..
James was awesome. got into my new car within 24 hrs.. highly recommend purchasing your next car here..
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase