Skip to main content

Matthews Import Center

(898 reviews)
Visit Matthews Import Center
Sales hours: 9:00am to 4:00pm
Service hours: 8:00am to 1:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (607) 821-3073 (607) 821-3073
Used (607) 304-4972 (607) 304-4972
Service (607) 304-4963 (607) 304-4963

Reviews

(898 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Outstanding sales experience as well as service

Outstanding sales experience as well as service department. Always a pleasure to do business with Matthews Kia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Matthews and the great review!

Always knowledgeable and courteous.

Always knowledgeable and courteous. Does the work well. The staff is wonderful. Highly recommend if you’re looking for integrity and reliability.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you choosing Matthews and the great review!

Every aspect of their service was great, I would

Every aspect of their service was great, I would recommend Matthew’s Import Center/Subaru/kia to others , my car is a Kia Soul.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you choosing Matthews and the great review!

This service was great!

This service was great! I didn't have to wait long, they got my car in right away and they were very friendly and helpful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you choosing Matthews and the great review!

Great place to buy a car and great people to work with!

Great place to buy a car and great people to work with! Highly recommended and they treat you well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you choosing Matthews and the great review!

He did great, I I I I I I I I I I I I I in

He did great, I I I I I I I I I I I I I in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review ad your business!

I was very happy to be able to drive my new car home the

I was very happy to be able to drive my new car home the day I purchase it. I didn’t finance the car, paid cash for it. So didn’t answer the question about financing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new ride! We appreciate you choosing Matthews and the great review!

I have been doing business with Matthews for at least 15

I have been doing business with Matthews for at least 15 years. I’ve come to know many of the people there. They are extremely friendly and helpful, I have gotten a lot of good advice both with respect to car purchases and service. Prices are not inexpensive, but if any problems arise after service, they will always take care and resolve the issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I enjoy going to this dealership for service.

I enjoy going to this dealership for service. The work is always promptly done in the promised time. It also makes suggestions about upcoming / required work but I never feel pressured to do the work. When I take the car to another place their prices are usually a little lower but very fair for a dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Extremely efficient and friendly service.

Extremely efficient and friendly service. We well treated at the dealership and the car was serviced in a very timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.