Reviews
Lee Brown is a great asset to the dealership, every day,
Lee Brown is a great asset to the dealership, every day, every way. Thank you again Lee.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
HI, We’re so glad to hear you had a great experience with Lee Brown! Thank you for your business and the great review! We hope you enjoy your new ride.
No appointment for a car inspection and was very happy
No appointment for a car inspection and was very happy with the quick, friendly service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Eric, Thank you for the perfect review!
Michele is always pleasant to work with and I am always
Michele is always pleasant to work with and I am always in and out quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, We’re so glad to hear you had a great experience with Michele! Thank you for your business and the great review!
The Subaru service center provided excellent service.
The Subaru service center provided excellent service. I am on my 3rd Subaru purchased from Matthews and will probably be back for a 4th -- AFTER I run this one for ten years or so!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for the 5 Star Review and your continued business! We look forward to helping you with future visits!
They fit me in and explained what needed to be done.
They fit me in and explained what needed to be done. They were quick and efficient.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for the perfect review!
The process was okay but once I got through the tough
The process was okay but once I got through the tough part the people were amazing to work with.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Hi, Thank you for the feedback! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!
The service staff are courteous, helpful and responsive.
The service staff are courteous, helpful and responsive. We will definitely be back for future service needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for the 5 Star Review and your business! We look forward to helping you for future visits.
Always speedy, friendly, and efficient.
Always speedy, friendly, and efficient. I love the rewards program. I walk to Pete's Diner for a meal while I wait!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for the 5 Star Review and your business!
I would like to convey my sincerest gratitude & thanks to
I would like to convey my sincerest gratitude & thanks to Matthews and Kia -for diagnosing the front rotor and pad issue with my 2020 Kia Sportage, and between the two companies, repairing them at no cost to me. I so appreciate the dedicated work of those (I could get names of) who made this possible : *Kia Customer Svc/Expedite Team.: Rebecca and Jen, District Parts & Service Manager: Michael: ** Matthews Serv. Adv.- Christopher Mondolfi, Tylor Scharfenstein, Gil, and to the technicians/mechanics, and administrative talents (that don't show on any paperwork I can find) and lastly the gentleman, John Norovich, who shuttled me to and from the dealership. I have been a Matthews Fan since 1996-and thankfully so!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, We're so glad to hear you had a great experience with our team at Matthews Kia! Thank you for great review and your continued business!
Good service as usual.
Good service as usual. They diagnosed the problem quickly and made the repairs in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Thank you for the 5 Star Review and your business!