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Matthews Import Center

(898 reviews)
Visit Matthews Import Center
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–4:00pm 8:00am–1:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (607) 821-3073 (607) 821-3073
Used (607) 304-4972 (607) 304-4972
Service (607) 304-4963 (607) 304-4963

Reviews

(898 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Everyone at Matthews Kia makes buying a new car so

Everyone at Matthews Kia makes buying a new car so simple! This is my second car from them and I couldn’t be happier!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi-Thank you for the 5 Star Review and your continued business!

While the young man was very nice and listened to my

While the young man was very nice and listened to my request he gave me paperwork with wrong info and vehicle was not totally fixed as the dealership did not have the parts needed for the recall. Will have to back up again. I spoke to Aiden.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy buy!

Easy buy! Bill was, as always, a great salesman. A very fair deal. I love my Outback touring xt.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Hi Richard- We’re so glad to hear you had a great experience with Bill! Thank you for your business and the great review!

Never have a problem when I bring my vehicle in for

Never have a problem when I bring my vehicle in for service. My service advisor ( Michelle or Joe keep me informed on the progress. Skilled technicians do the rest. Thanks

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business!

Always accommodating!

Always accommodating! I only do business with Matthews. Subaru Express service is excellent and quick.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi-Thank you for the 5 Star Review and your business!

I couldn't be happier with my new Sabaru and everyone at

I couldn't be happier with my new Sabaru and everyone at the dealership was wonderful.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

Jamal and Chris were very helpful and pleasant.

Jamal and Chris were very helpful and pleasant. Great service as usual. Bought my first Subaru here and then my second. I highly recommend Matthews Subaru.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi- We’re so glad to hear you had a great experience with Jamal and Chris! Thank you for your business and the great review!

Our sales person Rich was so nice and helped us after

Our sales person Rich was so nice and helped us after having a lack of communication with another sales person who didn't bother to call me when my car arrived and Rich got me in the car and had paperwork started. Definitely going back if we decide to buy another Kia after my lease is up!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi - We’re so glad to hear you had a great experience with Rich! Thank you for your business and the great review!

Mike was truly the best.

Mike was truly the best. This was my first new car purchase and only 6 months after I had a bankruptcy so while Matthews was not able to secure me financing, I was able to secure financing myself and both Mike and Cole were so patient and attentive to me. I truly hope Mike is still there when I’m in the market for another car! I will be giving his name to everyone who says they want to purchase from Matthews!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Jazmin- We’re so glad to hear you had a great experience with Mike and Cole! Thank you for your business and the great review!

Rich and Cole were extremely helpful throughout the whole

Rich and Cole were extremely helpful throughout the whole car buying process. When I am in need for another vehicle again, he will be my first point of contact.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Kyle, We’re so glad to hear you had a great experience with Rich & Cole! Thank you for your business and the great review!