Reviews
Very satisfied
Our salesperson, John Roll has been great. From the purchase to assisting with service. I would definitely recommend him and this dealership, West Herr Chevrolet of Orchard Park, NY.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so happy to hear that! Thanks, Michael! π
I had a very enjoyable experience purchasing my 2023
I had a very enjoyable experience purchasing my 2023 Silverado. My salesman Zach was excellent & got me the exact deal I was looking for. Nick was great in finance & the parts & service Department handled the ordering & installation of the accessories i wanted efficiently. I will definately be shopping here again in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was going to do an internet purchase, but after Carl
I was going to do an internet purchase, but after Carl helped with a test drive and appraisal of my trade-in, I kept working with Carl and we pretty quickly ended up with a fair deal on a new Equinox. Carlβs professionalism showed as he helped me after hours and while out of office. Nico was very efficient with the pick up the next day. Overall, a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good service
Incredibly courteous and knowledgeable. Waited in the air-conditioned wait room, the service took less than an hour for a busy place. Would definitely recommend them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are so happy to hear that! Thanks so much, Greg! π
Always courteous and accommodating.
Always courteous and accommodating. All dealings with West Herr have been a positive experience. Sales and service are exceptional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service was excellent the people were amazing the
The service was excellent the people were amazing the time to finish the job was exceptional timing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service
Greg J was my sales rep. I was not renewing my Buick Encore lease. Greg was very diligent in helping me find a suitable lease to match my budget and needs. He set me up with Phil H at West Herr Chevrolet. What a great car leasing experience. Phil was excellent! He reviewed several features of the vehicle before I left the lot.π π π π
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
1st time dealing with the chevy dealer seemed good fixed
1st time dealing with the chevy dealer seemed good fixed the problem. Had a good team
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Ross is the man always make sure everything goes smooth
Ross is the man always make sure everything goes smooth and easy going fella I live 18 hours away but wouldnβt go no where else!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great job Donavan Scott π
Over the past year it has been tough for the consumer as well as the dealership we stuck with it till I was completely satisfied π
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Patrick! π