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Paddock Chevrolet

(437 reviews)
Visit Paddock Chevrolet
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (716) 261-1417 (716) 261-1417
Used (716) 261-1670 (716) 261-1670
Service (716) 261-1976 (716) 261-1976

Reviews

(437 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paddock Chevrolet from DealerRater.

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And fast and courteous

A lot faster than what I expected and very courteous and knowledgeable I was also shuttled back home and picked up when I called and the price that I was quoted was right in line with all the other stores that I inquired , With peace of mine that a reputable shop was doing the work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

in for service

They got us in very quickly but could not find the problem . We did get a loaner vehicle and when we went to pick it up the next day . We were told did not hear the problem and when it does it again to bring it back in. This is frustrating as the noise does not happen all the time. The service manager was absolutely GREAT to work with he was understanding and apologizing. I am frustrated because the problem could not be corrected, NOT his fault .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

quick and easy

Turned 2016 Equinox and updated to a new lease with a 2018 equinox. The pricing was not what was agreed upon but the vehicle was very nice .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

paddock made servicing my truck a pleasent experiance

I made an appointment 1 week in advance. I needed a new York inspection,oil change,tire rotation. they got me in as soon as I got there. I was finished within 30min.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service personnel was very friendly and courteous!

I was at the dealership for service on my radio, Everyone was friendly and helpful. Service area was clean. I was very satisfied and will continue to shop for new vehicles at Paddock. ??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Satisfied

Our sales person was very kind and knowledgeable. I will continue to go back here for both service on the car as well as purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service visit

Service personnel very courteous and friendly with great smiles. I was at the dealer for free oil change and tire rotation and safety recall notification. The estimated time was exactly what I was told would take.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very easy and knowledgeable appointment.

Paddock Chevrolet was a very positive experience. Everyone at the dealership was helpful and friendly. Linda Monaco went above and beyond to make sure I was happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

" Great svc rep"

My service rep, Cristina Marano, was very professional and helpful, especially especially in clarifying an offer I received from my GM credit card & getting my proper rebate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

OUTSTANDING experience with Paddock Chevrolet service dpt.

My recent experience at the service department was outstanding. The speed with which your staff was able to accept my vehicle and secure a rental truck was impressive. The repair was done in a timely manner, and the car has never run better. Special mention must be made to Coco (spelling?) in your rental department, who found $11 in cash in the rental truck. She called me right away before I was far from the dealership, and even came outside to hand-deliver the cash which I had left behind. Everyone was friendly and courteous at every stage of this experience. I will DEFINITELY be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.