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Basil Resale Center

(342 reviews)
Visit Basil Resale Center
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
(716) 405-5653 (716) 405-5653

Reviews

(342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Basil Resale Center from DealerRater.

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Great customer service

Great customer service experience. From the minute I walked Through the door to the minute I walked Back out. I highly recommend them for your car buying needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Great Service

Great experience. Would definitely buy another car from them. Salesman was very nice and extremely knowledgeable. Made us feel very comfortable when making such a large purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sandy McQuestion and Cameron Vampotic

Sandy McQuestion and Cameron Vampotic both did an amazing job making sure I left the Basil store with a new car! I couldn’t be happier with the car I am driving in. Sandy and Cam knew exactly what I wanted and got the job done working effortlessly! The only car dealership I can see myself going to is basil resale Sheridan! Thank you guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Basil resale

I traded in a vehicle and they worked so hard to get me the vehicle I wanted! The service there was amazing and everyone was so helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The greatest things are unexpected

Imagine my surprise when my fiancé Jerrod and I were out shopping for furnishings for our new apartment when we happen to drive by Basil Resale Sheridan and see the next love of my life. Because Jerrod is so good to me, of course he said we could stop and look. We met a guy named Patrick in the parking lot. Super personable guy. He’s also getting married this year so we had so much to talk about and he made us so comfortable. The basil team was amazing and made the buying process quick and painless from start to finish. Never did I imagine I’d go out shopping for tables and lamps and come home with a shiny new car and an invite to a new friends wedding. Best car buying experience ever. I would highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

I had a great experience buying my BMW, from Basil Resale on Sheridan. I would recommend seeing Sandy if you’re in the market for buying a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome service!

Patrick was great to work with and helped take the stress out of purchasing a car! He has tremendous customer service and the company itself is very nice. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Used Car Visit

The staff was truly great to work with. They allowed me to check multiple suv's and trucks to see what would be best for me. Even though I am still several months out from being personally ready they took the time and I know what I'll want when I return in a couple months!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Customer

Great place to buy a vehicle the young man Patrick was so friendly and answered all of our questions! We will definitely be back for our next vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Wow!!

Wow is an understatement! I stopped in just to shop around and I ended up talking to Todd and Patrick and they got me set right up with a (brand new looking) used BMW! They answered all my questions and made the whole experience so pleasant. Definitely would recommend to others as your first and last stop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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