Basil Resale Center

Awful!!!!! Buying the car was simple. The servicing department is another story. When I first got my car I had problems with the check engine light. They fixed it cool! Kept occurring, said go to Nissan, ok..they (Nissan)actually fixed the problem. Que to a week ago when I’ve called a half a dozen times couldn’t get a call back, finally stopped in after work. The very nice gentleman said let’s take a look see if anything is documented during the oil change, the other person working was very nasty stating “the code has been documented over 15 times. “ ok, so only one code could ever pop up on a car. Nothing else can ever be wrong???? I felt very dismissed, not taken care of considering my children ride in this car. Was told it would take 2 weeks to even look at it. They couldn’t even plug in the code to see what the problem was. Just assumed it was the same thing from a previous time. Took it to Nissan, as I didn’t feel safe. They got me in right away turns out Not only is the grill broke, the sway bars are cracked, the clips on the right side are broke, and one other thing (I was so distraught I can’t remember) Why didn’t basil take care of this or even look at it. No instead they saw my car and name and said “nope it’s the same thing, we can’t do anything” what if something happened with my kids in that car! Steer clear of there servicing department. They are clearly useless!!!!!!! Don’t care if your car is safe or not!

Focused on customer service with great card at great prices. David O’Donohue is a pro with a great personality

Was taken care of quickly and started working with Jose on the sales floor. Found multiple models that fit my search, matched another dealer on trade and bent over backwards to get a deal together we both were happy with.

I had expressed interest in a car on line. BASIL called me at 6:43 pm, and I made an appointment to see the car. They sold the car that day ( Cars app showed it was sold). They did not tell me that they sold the car, but they emailed and txt me about coming to the appointment. They tried to bait ans switch! Thankfully Cars.com was accurate and I didn't fall for Basil's trick.

I worked with Steve Kent to buy a Ram Promaster van to convert to van life. Could not be happier with the experience, price, and trade in value. Highly recommended!

This is a very incompetent dealership. I would recommend that any buyer reconsider this dealership for their purchase. After filling out my application and providing additional documentation, they failed to call me back after numerous calls to the sales department and finance office. I took my time to send documentation to see the terms and conditions of the deal. Yet, I never heard back from Darius or his colleagues in finance. I was even willing to pay cash for the vehicle if terms were not acceptable. Ironically, the vehicle is still available which is truly pathetic!

Absolutely impressed with the entire Basil Resale Sheridan experience from the moment that we were politely created upon entry right until the moment that we pulled away in our handsome new Ala Romeo Stelvio Veloce. Our sales adviser, Patrick Fitzgerald went above and beyond the call of duty to answer our questions and accommodate our very specific needs. and Chris in Finance nicely wrapped things up and sealed the deal. Basil Resale Sheridan exceeded our expectations in every possible way.

The salesperson was very professional (Darius) and could not have been nicer he is wonderful

They have very good customer service. They don't discriminate and they are with you until the end. I recommend them 100%

Wonderful car selection, great friendly staff. Could not be happier with our experience there. And LOVE our loan rate and formerly owned car. Avian Tirado, Sales Rep and Chris Turchiarelli, Finance Mgr each REALLY heard us (my husband and I). Very pleasant friendly atmosphere in the place.