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Wickstrom Auto Group

(4,368 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (847) 462-7464 (847) 462-7464
Used (847) 416-6836 (847) 416-6836
Service (847) 462-7461 (847) 462-7461

Reviews

(4,368 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Chris Krason did a great job helping us buy a car - we

Chris Krason did a great job helping us buy a car - we went in over multiple days trying to coordinate a test drive, etc and it was a seamless process...I highly recommend Chris and Wickstrom (also their service center for non-Ford cars is great too)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chris Krason did a great job helping us buy a car - we

Chris Krason did a great job helping us buy a car - we went in over multiple days trying to coordinate a test drive, etc and it was a seamless process...I highly recommend Chris and Wickstrom (also their service center for non-Ford cars is great too)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great to do business with AJ at Wickstrom on two

Great to do business with AJ at Wickstrom on two purchases since January 2022. We are treated as valued customers and would not hesitate to purchase another vehicle from Wickstrom Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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We have purchased several new vehicles from Wickstrom

We have purchased several new vehicles from Wickstrom Jeep in Barrington, Illinois. Never have we been disappointed in their service or assistance. Eric Jensen is our "go to" guy in sales. He is fair and honest

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in Wickstrom Chrysler Jeep Dodge Ram! We're delighted to hear that Eric has consistently provided fair and honest service. We look forward to assisting with any future vehicle needs!

We have purchased several new vehicles from Wickstrom

We have purchased several new vehicles from Wickstrom Jeep in Barrington, Illinois. Never have we been disappointed in their service or assistance. Eric Jensen has been our "go to" guy in sales. He is fair and honest

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My wife and I had a great experience with the purchase of

My wife and I had a great experience with the purchase of our new 2025 Ford F-150 Hybrid. We came in and they had a couple of trucks for us to test drive, already lined up outside the door. Sales person Alex Lopez was very helpful and so was the Sales Manager Todd Prestage. Finance person Nick made it very easy on the paperwork for us. Thank you ALL for making this an easy and stressfree process. Just to add, this is my second purchase at this dealership. definatly will return. Highly recommend your next purchase at this Barrington Ford / Lincoln Dealership. Great Job Guys!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Amazing service , best car buying experience I’ve ever

Amazing service , best car buying experience I’ve ever had , will only purchase from this dealership!! Nathan was great , it was a pleasure to work with him and the Wickstrom Team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Eric helped me out so much on finding a new car that I

Eric helped me out so much on finding a new car that I really wanted and helped answer all the questions that I had about the cars we were looking at! I’m so thankful for him and helping me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchased a vehicle with Nathan from Wickstrom!

Purchased a vehicle with Nathan from Wickstrom!! Best car buying experience I’ve ever had!! The purchase was quick and smooth, it was a pleasure to work with Nathan & Wickstrom Group !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We went to Wickstrom because they were the closest dealer

We went to Wickstrom because they were the closest dealer that works with the Costco discount program, and we just got lucky that they were great to work with! Jared helped us order our new Ram truck. He was easy to get in touch with via text, and prompt with answers when we asked about the progress of our order. They worked with us ahead of time to get the paperwork ready so the signing/pickup of the truck was quick. Their showroom and shop are great including a nice waiting area with refreshments. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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