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Wickstrom Auto Group

(4,368 reviews)
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Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (847) 462-7464 (847) 462-7464
Used (847) 416-6836 (847) 416-6836
Service (847) 462-7461 (847) 462-7461

Reviews

(4,368 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Huge thanks to AJ at Wickstrom Ford in Barrington for

Huge thanks to AJ at Wickstrom Ford in Barrington for making the entire car-buying experience absolutely seamless. From start to finish, AJ was professional, helpful, and made the process incredibly smooth and stress-free. I truly appreciate the outstanding service! Love my new Bronco Sport!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Wickstrom Ford has the best employees that I have ever

Wickstrom Ford has the best employees that I have ever dealt with. While we were there my husband pointed out that everyone was so nice to each other and helped one another out, you dont see that kind of thing often in a sales setting where time is valuable! If you are in the market for a vehicle and want to enjoy your experience go to Wickstrom and ask for Rae Smith. She was a delight!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I recently bought my second used car at Wickstrom CJDR

I recently bought my second used car at Wickstrom CJDR and it was such a great experience (again), especially working with Jared! From the moment I stepped foot in the lot, Jared was super friendly and really took the time to understand what I was looking for. He helped me find a car that fit both my budget and needs, and I never felt pressured at any point during the 3 month process of finding the right car. The entire finance process, which I typically dread, is so easy with Wickstrom compared to any other dealership I have ever worked with. You DON’T have to sit in a cramped office where the finance guy makes you feel dumb for not wanting gap insurance. David found us a great rate and had finished paperwork for me in under 30 minutes! If you’re looking for simple and stress-free car buying experience, go see Jared at Wickstrom CJDR. His knowledge and no-pressure approach made the experience way easier and more enjoyable than I could have hoped for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Woody Woodworth was wonderful during the entire process!

Woody Woodworth was wonderful during the entire process! No pressure! By far the most pleasant and smooth car buying experience ever! I love my new Jeep Grand Cherokee!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Woody Woodworth was wonderful during the entire process!

Woody Woodworth was wonderful during the entire process! No pressure! By far the most pleasant and smooth car buying experience ever! I love my new Jeep Grand Cherokee!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Tom, we're delighted to hear that Woody made your experience at Wickstrom Chrysler Jeep Dodge Ram so enjoyable and pressure-free. Enjoy every moment with your new Jeep Grand Cherokee!

My experience working with Woody was 100% positive.

My experience working with Woody was 100% positive. He explained and demonstrated the features of my new Compass very well, and guided us through the purchasing process. He took extra time to communicate by phone and email after I purchased my car, to insure all was going well. This was a very good buying experience. Will be using Woody for our next purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My experience working with Woody was 100% positive.

My experience working with Woody was 100% positive. He explained and demonstrated the features of my new Compass very well, and guided us through the purchasing process. He took extra time to communicate by phone and email after I purchased my car, to insure all was going well. This was a very good buying experience. Will be using Woody for our next purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Paul, we're delighted to hear that Woody provided such a positive experience at Wickstrom Chrysler Jeep Dodge Ram. It's great to know he went above and beyond in assisting you with your new Compass. We look forward to helping you again in the future!

Just got our second Jeep from Andrew.

Just got our second Jeep from Andrew. Absolutely amazing experience. If I could give more stars I would.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Elizabeth, we're delighted to hear about your amazing experience with Andrew at Wickstrom Chrysler Jeep Dodge Ram! Thank you for choosing us again and enjoy your new Jeep!

Dealer response

Elizabeth, we're delighted to hear about your amazing experience with Andrew at Wickstrom Chrysler Jeep Dodge Ram! Thank you for choosing us again and enjoy your new Jeep!

Andrew made the entire process very easy and painless.

Andrew made the entire process very easy and painless. I would highly recommend going to him and the Wickstrom Team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're delighted to hear that Andrew and the Wickstrom Chrysler Jeep Dodge Ram team made your experience smooth and enjoyable. We appreciate your recommendation!

Wickstrom Lincoln was as easy as car buying can be!

Wickstrom Lincoln was as easy as car buying can be! And their staff was all very friendly and efficient. Our sales person Michael was extremely knowledgeable and personable. And didn’t make me feel rushed to make a decision. I would definitely work with him again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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