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Wickstrom Auto Group

(4,368 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (847) 462-7464 (847) 462-7464
Used (847) 416-6836 (847) 416-6836
Service (847) 462-7461 (847) 462-7461

Reviews

(4,368 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Woody was a pleasure to deal with! I can see why he’s...

Woody was a pleasure to deal with! I can see why he’s been there for over 20 years. Professional with a flair for making the whole experience fun. Thanks for the great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Elmo, thank you for sharing your review! Woody and our team appreciate your 5-stars! -Wickstrom Chrysler Jeep Dodge Ram

The best car buying experience ever

We had the BEST experience ever buying a car and that was due to our salesperson Nick Gerling! He was extremely knowledgeable on everything, helpful, courteous, kind, funny just all around a great guy. Thank you Nick Gerling for all you help and our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Van, we are so happy to hear that Nick could make your time at Wickstrom Chrysler Jeep Dodge Ram truly an above and beyond experience! We are so proud to have him on the team and we are delighted that he could get you a great new car.

Wickstroem Ford is a reliable honest car company

My wife and I were in a bind, we had two cars that became undriveable in less than two weeks. We were left with no transportation and had to immediately get a vehicle. We herd from friends at church that Wickstroem Ford is a reliable and honest car company. So when we got there we were put in touch with Eric Jensen our car salesman. We told him our situation and needs. Maybe some people would see this as a way to take advantage of our misfortune. Eric worked with us and got us a car that far exceeded our expectations. The car is great and my wife is over joyed with it. But the best deal of the day was just being treated and helped like we were close friends of Eric Jensen. We heard that Wickstroem Ford is a family owned company, well we feel part of it. Just a great experience, thank you Eric.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ken, it's an honor to have you and your wife as a part of the Wickstrom Chrysler Jeep Dodge Ram family! We are very glad that we could help out in a bind, and we look forward to getting to work with you in the future.

Jamie, Regarding your services and those of the...

Jamie, Regarding your services and those of the Barrington Wickstrom Dealership. Im pleased to say that from the moment we started our initial conversation to the moment I drove out I was totally satisfied with all contact points. In fact most of my interactions not only met my expectations but exceeded them! In the end Im very pleased with the Wrangler purchase and I feel confident I have a great dealership on which I can depend for any advise or eventual service needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wow, thank you so much for the wonderful feedback! We're so glad that Jamie & the team exceeded your expectations and we're thrilled to hear that you're enjoying your new Wrangler. Take care and we'll see you next time here at Wickstrom Chrysler Jeep Dodge Ram!

Don DiPaulo and Chris Moose were great to work with. They...

Don DiPaulo and Chris Moose were great to work with. They were genuinely friendly and worked hard to get me the numbers I was looking for to get the deal done. Don also made sure to go over my new car with me so that I didn’t have any questions before I drove off the lot. It was a nice, no pressure experience and I will absolutely refer others to shop there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review, Kathy! We're so glad to hear that Don & Chris worked hard to get you behind the wheel of your new vehicle and we'll be sure to share your wonderful feedback with them. Thanks for trusting Wickstrom Chrysler Jeep Dodge Ram with your purchase and please don't hesitate to reach out if there's anything else we can do for you!

Buy local!!

Don’t hesitate! Andrew was great. He said what he meant and meant what he said. No hassle. Honest. I would refer friends and family to use his servicesThx

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much, Leesa! We're happy Andrew and the Wickstrom Chrysler Jeep Dodge Ram team gave you such excellent care!

First I’d like to say that Robinson Logue was fantastic!!...

First I’d like to say that Robinson Logue was fantastic!! He was extremely attentive with listening to what we were looking for and our needs for a new car. He was fantastic in not trying to pressure us or anyone else at the dealership trying to keep us there when we were trying to decide if it was exactly what we wanted. It was the best (wife included) experience we’ve have ever had with purchasing a new car. I expressed this to Robinson on Friday When I talked to him after we left and decided it was the right car! Yesterday when we picked up the new Avaitor it was smooth and no drama. Again Robinson and your team was great going over the car and paperwork and made sure we were able to work all the technology in the SUV. Also Robinson reached out to me today to see how everything was going and if we had any additional questions via text and email. I’ve not been able to respond (no issues or questions) yet but I will in the morning. Can’t say enough of our experience!! Thank you and your team at Wickstrom!! Tim and Marybeth

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Shop local with Eric Jensen at Wickstrom!

Eric Jensen and the entire Wickstrom team were warm, welcoming, and sincere. They provided a smooth, easy, and efficient car purchase experience from start to finish! We were considering another very similar vehicle from CARVANA, but I am SO happy I went with my conviction to keep my business dollars here in the local community with real human beings who personally stand behind their product and service. I highly recommend working with Eric for your next car purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We know Eric will be thrilled to hear they've made this a fantastic buying experience for you, Elizabeth! Thanks so much for joining the Wickstrom Chrysler Jeep Dodge Ram family! We know you will have lots of great adventures in your new ride, and please don't hesitate to reach out if you need anything!

Excellent experience

First I’d like to say that Robinson Rogue was fantastic!! He was extremely attentive with listening to what we were looking for and our needs for a new car. He was fantastic in not trying to pressure us or anyone else at the dealership trying to keep us there when we were trying to decide if it was exactly what we wanted. It was the best (wife included) experience we’ve have ever had with purchasing a new car. I expressed this to Robinson on Friday When I talked to him after we left and decided it was the right car! Yesterday when we picked up the new Avaitor it was smooth and no drama. Again Robinson and your team was great going over the car and paperwork and made sure we were able to work all the technology in the SUV. Also Robinson reached out to me today to see how everything was going and if we had any additional questions via text and email. I’ve not been able to respond (no issues or questions) yet but I will in the morning. Can’t say enough of our experience!! Thank you and your team at Wickstrom!! Tim

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're so grateful to have you as a Wickstrom Chrysler Jeep Dodge Ram customer, Tim! Thank you so much for leaving your wonderful five-star review for Robinson and the team! We know you'll love the spacious and stylish new Aviator, and we look forward to seeing you back for your first oil change!

Eric Jensen and the entire Wickstrom team were warm,...

Eric Jensen and the entire Wickstrom team were warm, welcoming, and sincere. They provided a smooth, easy, and efficient car purchase experience from start to finish! We were considering another very similar vehicle from CARVANA, but I am SO happy I went with my conviction to keep my business dollars here in the local community with real human beings who personally stand behind their product and service. I highly recommend working with Eric for your next car purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so pleased to hear Eric gave you five-star care, Elizabeth! Thanks so much for coming to work with the Wickstrom Chrysler Jeep Dodge Ram team on your purchase! It means a lot to hear we've earned your business! Don't hesitate to reach out if you need anything!