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Wickstrom Auto Group

(4,367 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (847) 462-7464 (847) 462-7464
Used (847) 416-6836 (847) 416-6836
Service (847) 462-7461 (847) 462-7461

Reviews

(4,367 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The best dealership

This dealership is amazing!! My sales woman Rae was awesome!! They went above and beyond to make sure I got into my new Chrysler town and country!!! I recommend them!! Awesome dealership! Thank you Rae and Ryan for everything!!! They blessed me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Adriese, we are so happy to hear that you had such a great time working with Rae and the team at Wickstrom Chrysler Jeep Dodge Ram! Thank you so much!

My family and I have purchased 5 new vehicles over the...

My family and I have purchased 5 new vehicles over the last 6 years at Wickstrom in Barrington. Jamie Weinberg has been our salesman each time making the purchase process transparent and straightforward. We always felt appreciated for our business and the entire dealership treats it’s customers nicely. I can highly recommend purchasing a new vehicle here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Wow, thank you so much for all of your support over the past six years, Mike! We're thrilled that Jamie continues to earn your loyal business and we'll be sure to share your wonderful feedback with him. Thanks again for the kind words and we'll see you next time here at Wickstrom Chrysler Jeep Dodge Ram!

Great Car Buying Experience, Again!

This was our second car purchase with Eric Jensen at Wickstrom. Eric and the rest of the staff have been very friendly, great with communication, and were easy to work with. When we arrived to make our most recent purchase, Eric was as excited for us as we were! I would recommend him and Wickstrom to anyone. We will definitely be back for our next purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Seth, we are so glad to hear that Eric and the team at Wickstrom Chrysler Jeep Dodge Ram can take great care of you!

This was our second car purchase with Eric Jensen at...

This was our second car purchase with Eric Jensen at Wickstrom. Eric and the rest of the staff have been very friendly, great with communication, and were easy to work with. When we arrived to make our most recent purchase, Eric was as excited for us as we were! I would recommend him and Wickstrom to anyone. We will definitely be back for our next purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're glad Eric could make this a five-star purchase for you! Thank you for coming to Wickstrom Chrysler Jeep Dodge Ram!

Eric was phenomenal to work with. He was communicative...

Eric was phenomenal to work with. He was communicative as we waited for the vehicle to arrive and just as excited as we were when we got it. There was no pressure and we are glad we came back to him (this was our second purchase from him!)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback, Stephanie! We're so glad that Eric continues to earn your loyal business and we'll be sure to pass along these kind comments to him. Thanks for being a Wickstrom Chrysler Jeep Dodge Ram customer. We appreciate your support and look forward to your next visit!

Honest dealer with great salesman

Eric Jensen was phenomenal to work with. He was communicative as we waited for the vehicle to arrive and just as excited as we were when we got it. There was no pressure and we are glad we came back to him (this was our second purchase from him!)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Stephanie, we are so proud to hear that you had such a great time working with our team at Wickstrom Chrysler Jeep Dodge Ram! Thank you, Eric really appreciates you!

Wow this place was awesome. I hate buying cars, it’s...

Wow this place was awesome. I hate buying cars, it’s always such a hassle…. But not this time. Robinson helped me out and we quickly went through the process of trading in my old car and getting a new one. I knew what I wanted and he helped make it happen, quickly too!! 10/10 recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wickstrom is great

Wow this place was awesome. I hate buying cars, it’s always such a hassle…. But not this time. Robinson helped me out and we quickly went through the process of trading in my old car and getting a new one. I knew what I wanted and he helped make it happen, quickly too!! 10/10 recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're so pleased the Wickstrom Chrysler Jeep Dodge Ram team gave you five-star care, Sean! Thanks so much for taking the time to leave us your awesome review! We hope to see you again!

Laid-back, friendly, professional

Had a great experience purchasing my new Jeep Grand Cherokee and working with Keith Miller throughout the process. Scheduled a test drive online for the following day on a vehicle that still showed it was still being delivered to the dealer. Was contacted by Keith later that afternoon to confirm plans for the next day, and he mentioned that the car had just been delivered to the dealership. We were in the area later that day and stopped by unnanounced just to see if we could take a look. Keith immediately met us and took us outside to take a look at the car (BTW, slate-blue pearl is drop-dead gorgeous). I asked if there was any way we could take a test drive that day...he mentioned they have to do a post-delivery inspection but that we could make it work. Two hours later, I had a brand-new 2021 Jeep Grand Cherokee Limited X!!! Couldn't be happier with Keith for making it all happen so smoothly, this is my fifth car and I've never been so impressed by a dealership. Very low-pressure and relaxed, yet professional. Can't recommend Wickstrom or Keith any higher!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Brian, congrats on your new 2021 Jeep Grand Cherokee Limited X! We're so lucky to have Keith a part of our team, and he had the opportunity of working with you at Wickstrom Chrysler Jeep Dodge Ram! We appreciate your recommendation!

Had a great experience purchasing my new Jeep Grand...

Had a great experience purchasing my new Jeep Grand Cherokee and working with Keith Miller throughout the process. Scheduled a test drive online for the following day on a vehicle that still showed it was still being delivered to the dealer. Was contacted by Keith later that afternoon to confirm plans for the next day, and he mentioned that the car had just been delivered to the dealership. We were in the area later that day and stopped by unnanounced just to see if we could take a look. Keith immediately met us and took us outside to take a look at the car (BTW, slate-blue pearl is drop-dead gorgeous). I asked if there was any way we could take a test drive that day...he mentioned they have to do a post-delivery inspection but that we could make it work. Two hours later, I had a brand-new 2021 Jeep Grand Cherokee Limited X!!! Couldn't be happier with Keith for making it all happen so smoothly, this is my fifth car and I've never been so impressed by a dealership. Very low-pressure and relaxed, yet professional. Can't recommend Wickstrom or Keith any higher!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Keith at Wickstrom Chrysler Jeep Dodge Ram! We're so happy to hear that he helped you every step of the way, and you drove off in a new 2021 Jeep Grand Cherokee Limited X! We're jealous of your new ride!