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Wickstrom Auto Group

(4,367 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (847) 462-7464 (847) 462-7464
Used (847) 416-6836 (847) 416-6836
Service (847) 462-7461 (847) 462-7461

Reviews

(4,367 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Wickstrom is the best. We have purchased or leased a...

Wickstrom is the best. We have purchased or leased a double digit number of vehicles, for both business and personal use. Jared Nelson makes the closing process easy. From extended test drives to great financing and lease options, this is a truly a great place to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mark, we are so happy to hear that you had such a great time working with Jared and the team!

Wickstrom of Barrington is worth repeating

In Aug 2021, I purchased a 2015 Acura TLX from Wickstrom in Barrington. Keith Miller was my sales person. It was sincerely a hassle-free and pleasant experience. The price negotiation was very efficient and open. I didn't experience any game playing I've seen at other dealerships. The communication from Keith was excellent. I also really appreciated how easy the paperwork was to complete. The finance person had everything ready to go when I arrived for my appointment. The process was transparent & organized. My family and I are thrilled with the car. It's immaculate and we paid a fair price. I've bought cars at 6 dealerships in IL over the last 20 years. This is the only one I would want to give repeat business to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to review your recent visit here at Wickstrom Chrysler Jeep Dodge Ram! We're so happy to hear that Keith delivered such exceptional service throughout your experience with us and we'll be sure to share your kind comments with him and the rest of the team. Enjoy your vehicle and please don't hesitate to reach out if there's anything else we can do for you!

Thanks Eric Jensen - you are the best!

We recently bought a Jeep Wrangler from Eric Jensen at Wickstrom for me and my sister (my parents did at least). Eric spent a ton of time with us and we very helpful, kind, informative, professional, and not pushy. We have now bought 2 Jeeps from him and will continue to go back to Eric and Wickstrom.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review, Lauren! We're truly grateful for your family's loyal business and we hope you & your sister are loving the new Wrangler so far. Thanks for trusting Eric and the Wickstrom Chrysler Jeep Dodge Ram team with your purchase. We look forward to seeing you again next time!

wickstrom love!

Hi,Glen Lillund here I'm 60 years old ,We have Never had such a seamless quick truck buying exp. Great price,great truck! Wickstrom Will get more of our bus. Promise That!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Glen - thanks so much for the kind review! We appreciate you coming to visit us here at Wickstrom Chrysler Jeep Dodge Ram and look forward to working with you again in the future. Take care and enjoy your new truck!

Great Dealership

Our experience throughout Wickstrom Ford is always top notch. From the sales and finance teams to service it's low pressure and friendly. I recently had an opportunity to work with Michael K. in sales and his attention to our needs was stellar. We'll certainly be back in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for visiting Michael at Wickstrom Chrysler Jeep Dodge Ram, Justin! We look forward to seeing you next time!

Highly Recommended Dealership

Always a great experience with Wickstrom. Very friendly and knowledgeable staff. This dealership is truly out to satisfy their customers and not their bottom line.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Marty, thank you for sharing your review! See you next time at Wickstrom Chrysler Jeep Dodge Ram!

Fantastic customer care !

Eric Jensen and the team at Wickstrom were great to work with. They really listened to us and made the car buying experience pleasant. I'd definitely recommend working with Eric!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for this wonderful feedback! We're thrilled to hear you enjoyed working with Eric and the rest of the team here at Wickstrom Chrysler Jeep Dodge Ram and we hope you'll be visiting us again in the future. Until then, take care and please don't hesitate to reach out if there's anything else we can do for you!

Wickstrom Jeep/Andrew Nichols

My experience at Wickstrom was excellent from start to finish. I would like to also single out the salesman, Andrew Nichols as he was extremely knowledgeable and a pleasure to deal with. I was treated very fairly in regards to the trade in value of a Jeep Wrangler and I did not feel this way at the first dealership I went to and walked out of. I also did not have to wait long for anything to take place, the dealership was very efficient in the whole purchasing process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It's so wonderful to read this review, Michael! Andrew and the Wickstrom Chrysler Jeep Dodge Ram team are glad we could help you get behind the wheel of your new ride! Thank you so much for the five-star rating!

Not Your Normal Dealership

This dealership makes car-buying easy with their friendly, professional, and straightforward way of doing business. You feel like your interactions are with a friend or neighbor rather than a sales staff. Also…..No hidden fees like many dealerships have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Mike! We are so pleased to hear the Wickstrom Chrysler Jeep Dodge Ram team made this a five-star experience for you! We look forward to seeing you again next time!

This was my first purchase with this dealership and was...

This was my first purchase with this dealership and was not disappointed. Robinson Logue was my sales rep who was great to work with. From various test drives, ordering and final delivery he covered any questions I had via, text, phone, e-mail or in person. Very happy with the whole experience. Tom R. Sleepy Hollow, IL

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.