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Wickstrom Auto Group

(4,416 reviews)
Visit Wickstrom Auto Group
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 3:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (847) 462-7464 (847) 462-7464
Used (847) 416-6836 (847) 416-6836
Service (847) 462-7461 (847) 462-7461

Reviews

(4,416 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service

We had a really good experience. Bob Bauer was wonderful, didn't pressure us at all and answered all our questions. Would highly recommend Bob and the rest of the staff as well. Will definitely be repeat customers. Thank you again Bob.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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No pressure sales experience

I was referred to Wickstrom in Barrington by a friend. The experience couldn’t have been better. We felt comfortable throughout. Eric Jensen helped us through the whole process. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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stop in and see Kelsey

Came in and Kelsey gave me 5 star service no haggle pricing would recommend Wickstrom to anyone! had an issue with the vehicle and wickstrom and ford both handled it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The facilities were lovely, and Nathan was incredibly...

The facilities were lovely, and Nathan was incredibly knowledgeable and professional. Would highly recommend him, and Wickstrom Auto Group to anyone in search of a quality vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Looking for a new car

Robinson did a great job and was extremely professional in helping me and my family search for a new car. His knowledge and ability to be personable made the experience smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Go see Robinson Logue

I've been bringing my car in for service for a few years now since I live local, I stopped in on the sales floor just to ask a few questions and Robinson greeted me and answered all the questions I had! He was very professional and nice to talk to. Not pushy at all.. Overall I had a great experience and I will be coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best car buying experience I've ever had.

Hands down, this was the most stress-free and pleasurable experience I've ever had purchasing a car. We worked with Nathan and, not only did he hear everything I asked, he efficiently and nicely took care of it. His responsiveness was second to none. From the efficient use of my time, to the hassle free test drive of the vehicle, to the unbelievably quick paperwork portion, to the tour of the vehicle and all the apps, I don't believe my blood pressure even registered such a large purchase. Thank you to Nathan for making this the easiest decision I've made in years. You have a customer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ask for Nathan!

The facilities were lovely, and Nathan was incredibly knowledgeable and professional. Would highly recommend him, and Wickstrom Auto Group to anyone in search of a quality vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ford Lincoln Sales

Came in and Kelsey gave me 5 star service no haggle pricing would recommend Wickstrom to anyone! Service is great too! Will buy again! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Dealership

I have purchased several trucks from Wickstrom over the years and I have been nothing but pleased. My salesperson Woody is professional and knowledgeable, and makes each purchase enjoyable and fun. The service department is top notch. I don’t go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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