Reviews
Greatest shopping experience I’ve ever had
This was the best shopping experience I have ever had thanks to Kelsey’s no pressure sales approach and product knowledge. You can tell she genuinely wants to help you make the best decision. Usually after leaving a car dealership your phone doesn’t stop ringing and your email box is bombarded. Not with Kelsey, which was also very refreshing. She even sent me a personal video via text the next day thanking me for my visit and letting me know she is available if I have any questions or would like to take a vehicle for a extended test drive. Common! Who does that?! I will definitely be back when my current lease is up and will be recommending Kelsey and the Wickstrom group to anyone I know! Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great Experience
Nick G is the guy to see for a new vehicle. He mad the process extremely effortless, especially in these trying times. From the minute we walked in the door we knew this was the place to do business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kelsey is the best!!!
I really thought it was going to be a pain in the xxx to buy a car during this corona virus stuff, boy was I wrong. From start to finish Kelsey was amazing. When I first inquired via email about the vehicle the next morning I was sent a personalized video introducing herself and letting me know the car was available. She was attentive throughout and was a pleasure to work with. If you’re going to Wickstrom, ask for Kelsey!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wickstrom for the Win!
We HIGHLY recommend Jared and the Wickstrom dealership. From the moment we walked in until the time we left, I felt as if everyone cared about us and made sure our experience was nothing short of superb. Personable, courteous, professional, ethical and attention to detail. From the extra attention down to the little things Jared gave us a wonderful first experience. From Jared, to the manager, down to the finance department everyone was friendly and made sure our needs were met. We will definitely be recommending Wickstrom and Jared to friends and family in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The only place to buy a car
We have purchased no less than 10 vehicles from Woody and Joe. We are two hours away, but will not buy from anyone else or any other dealer. My daughter, who lives in Michigan, drives in and buys her cars from them too! Highly Recommended!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nick Gerling is great!!
have bought from here in past, recently been browsing local dealers and nick gerling was able to get me in the car i wanted. couldn’t praise him enough
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
First Class Luxury Experience
We have been purchasing and servicing our vehicles at Wickstrom since we moved to Barrington 12 years ago. We have made such great relationships with the owners and their employees over the years and have recommended friends and family time and time again. Thank you to Michelle Goss who has always made sure we are treated like family. If you are looking for a new or used vehicle Wickstrom is the place to go.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nick G very helpful
Nick Gerling was wonderful. He really helped me out buying my used car a few weekends ago. I like how he didn’t push me to buy a newer car and wanted to get me in what I felt comfy in
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Luxury Experience All-Around
We have been purchasing and servicing our vehicles at Wickstrom since we moved to Barrington 12 years ago. We have made such great relationships with the owners and their employees over the years and have recommended friends and family time and time again. Thank you to Michelle Goss who has always made sure we are treated like family. If you are looking for a new or used vehicle Wickstrom is the place to go.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Have purchased our last 3 cars from this group, including...
Have purchased our last 3 cars from this group, including our new Lincoln Corsair. The process has been easy each time, especially with the current situation going on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car