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Wickstrom Auto Group

(4,398 reviews)
Visit Wickstrom Auto Group
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (847) 462-7464 (847) 462-7464
Used (847) 416-6836 (847) 416-6836
Service (847) 462-7461 (847) 462-7461

Reviews

(4,398 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Jared and Wickstrom Provide a Great Experience

Jared not only found us the right car, he saved us money when he found that my wife qualified for affiliate pricing. Go to Jared!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Beautiful showroom and even more wonderful peolple

Buying my first real car, was very nervous, but Nathan helped throughout the whole process. He showed me everything I needed to know and was very polite and patient. Thank you Nathan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent and friendly service

I was turning in my Jeep and getting a new one to lease. I walked into Wickstrom and was immediately greeted by Alexandra’s welcoming smile and bubbly personality! She walked me around the whole lot until I found the perfect fit for me. She even priced out several cars/options to meet my budget needs. I have nothing but great things to say about her! Best and most fun experience at Wickstrom ever. Will always go to Alexandra in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kelsey in the Sales Dept. She’s the BEST!

The best experience ever! Kelsey is by far the best sales person I’ve ever dealt with. Wickstrom is an awesome dealership and if you’re in the market for a new or used car you must see Kelsey Vanderleest.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent supplies to choose

Had a wonderful experience selecting a new Jeep vehicle. We have a Grand Cherokee for holiday travel and wanted another Jeep for everyday use . Our sales man Eric was so very knowledgeable and patient with us. He found just the right vehicle that fitted our wants and needs right in stock. Brand spanking new and a fair price. Just can't say enough about this dealership . Knowledgeable staff and just great service. 14 years ago we purchased a Ford truck from this same dealer and we traded in this vehicle towards our brand new jeep Cherokee. Just plain GREAT company to deal with and like I wrote, Eric was a excellent knowledgeable sales guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Lincoln Navigator

This is the 6th vehicle we have purchased within the last year with the Wickstrom Auto Group, and have had nothing but world class experiences and customer service. The biggest reason we keep going back is our salesperson Woody. He is an excellent ambassador for the dealership. He definitely exceeds our expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Nathan is the best!!

Every time I go to Wickstrom it's the same great experience, they are friendly and personable. If you are looking for a car ask for Nathan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Nathan was awesome

I was shopping for a car and Nathan made it really easy. I told him my needs and he got me in my new escape

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent sales team, great service!

Once again worked with Manny Avila...I think this is our 8th car purchase with Manny and he is outstanding. He listens well, follows up and follows through and approaches from the customer’s perspective. There is a reason he has been with Wickstrom for 10 plus years! Purchased a 2018 Lincoln MKZ and could not have been easier! Brian handled the paperwork smoothly and the entire staff was friendly and helpful! Thanks!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience!

Buying a car at Wickstrom was a great experience. Micaela Limon was knowledgeable, professional, and helpful through the whole process. The dealership is beautiful and the rest of the staff was great, too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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