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Wickstrom Auto Group

(4,367 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (847) 462-7464 (847) 462-7464
Used (847) 416-6836 (847) 416-6836
Service (847) 462-7461 (847) 462-7461

Reviews

(4,367 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We bought a new RAM 1500 from Keith.

We bought a new RAM 1500 from Keith. Best buying experience ever! Thanks again Keith!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Kristina! We're glad you found a great RAM 1500 with Keith's help! We look forward to seeing you again! - Wickstrom Chrysler Jeep Dodge Ram

Top Notch Service

Alex Lopez was so helpful!! He was very professional and thoughtful in the search for my car. He was engaged in helping me from the start, always sending a quick text when something came along he thought I may like. He went the extra steps to ensure that all transactions and visits would be timely. I so appreciate his patience, as it took me a few months to settle on the IT car for me. I would highly suggest reaching out to him if/when you are in the market for a car. Thanks, Alex!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're thrilled to hear about the excellent service you received from Alex during your car search at Wickstrom Chrysler Jeep Dodge Ram, Kendra! It's great to know he was so helpful, professional, and patient throughout the process. Thanks for sharing your experience and recommendation with our team and others. Enjoy the new ride!

Woody helped me and my wife buy our dream car which was a

Woody helped me and my wife buy our dream car which was a Jeep Wrangler and he has been nothing short of amazing. He was really professional and has extensive knowledge in all jeep types and very transparent about the fees. Would highly recommend requesting having Woody as you sales person if you are considering buying a car from Wickstrom.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review, Mike! We're honored to have you as a customer! Woody and the rest of our team appreciate you as a customer and look forward to seeing you next time at Wickstrom Chrysler Jeep Dodge Ram!

Delivered as promised!

Delivered as promised! So many things have changed and continue to bring complexity to the auto market. I appreciate Wickstrom Jeep and especially Woody for their help along this journey. I am behind the wheel now and loving it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're grateful for your support and are glad Woody and the team provided such great care during your visit. It's great to hear that you are enjoying your new vehicle! Thank you for sharing your feedback with us, and we hope to see you again soon! - Wickstrom Chrysler Jeep Dodge Ram

This was my fourth vehicle purchase from Wickstrom Jeep

This was my fourth vehicle purchase from Wickstrom Jeep and Eric Jensen continues to demonstrate his knowledge of the vehicle. I was interested in and helped make the purchasing process quick and painless. I have recommended him in the dealership to numerous people and will continue going forward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a Wickstrom Chrysler Jeep Dodge Ram customer! We're so glad Eric & the team continue to provide you with such fantastic service and we hope you enjoy your new vehicle. Thanks again for your support and please don't hesitate to reach out the next time we can be of assistance!

Go see Woody at Wickstrom

My sales Associate Woody did a great job in communicating, following up, and getting me into a Ram Truck that was perfect for me! No hassles or games! Great Experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review, Nate! We're so happy that Woody helped find you a new Ram Truck! -Wickstrom Chrysler Jeep Dodge Ram

6 Stars

Let me start by saying if i could give 6 stars I would. Dealerships have the stereotypical reputations but Wickstrom Jeep destroys that reputation. Woody made buying my Jeep smooth and enjoyable. I left there happy which you rarely say leaving a car dealership. I will Be recommending this place AND Woody to everyone I know And I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're so glad that Woody could make your experience at Wickstrom Chrysler Jeep Dodge Ram one to remember! It means the world to us that we were able to surpass your expectations and provide a seamless purchase process. Thank you for sharing your kind words about our dealership!

Jared was as professional as they come when working with

Jared was as professional as they come when working with him on my new car purchase. He has a knack for sales and great demeanor. Not pushy and super knowledgeable. Will be sure to highly recommend to anyone in the market go see Jared.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear you had such a great experience working with Jared and we'll be sure to share this fantastic feedback with him. Thanks for choosing Wickstrom Chrysler Jeep Dodge Ram and please don't hesitate to reach out if there's anything else we can do for you!

My car buying experience at Wickstrom in Barrington was

My car buying experience at Wickstrom in Barrington was excellen. Michael K. had the two vehicles I was interested in ready to test drive when i arrived. I was trying to decide between a 2016 Ford Fusion Titanium and a 2020 Ford Fusion Se. Both were in beautiful shape and the same color (Dark gray). Michael did a fantastic job of explaining the features of both vehicles and did not pressure me at all into buying the more expensive of the two. He was very thorough and professional and I ultimately ended up buying the 2020. Overall I am very satisfied with my experience with Michael and Wickstrom Ford and would recommend anyone to give them a chance at earning your business

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Love my new Mustang!

Love my new Mustang! I was able to build my new car just the way I wanted, and it is SO COOL to see how it turned out! thank you, Robinson, for all of your help! :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.