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Wickstrom Auto Group

(4,367 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (847) 462-7464 (847) 462-7464
Used (847) 416-6836 (847) 416-6836
Service (847) 462-7461 (847) 462-7461

Reviews

(4,367 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Don DiPaulo was amazing to work with.

Don DiPaulo was amazing to work with. Everything from ordering to delivery was smooth and easy. Constant communication during the vehicle build process was excellent and delivery was quick and painless. Highly recommend Don and Wickstrom

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're grateful for your kind words about working with Don and the Wickstrom Chrysler Jeep Dodge Ram team, Brian! Thanks for trusting us with your business and please don't hesitate to reach out if there's anything else we can do for you. Enjoy your vehicle!

We purchased our second vehicle from Wickstrom and Andrew

We purchased our second vehicle from Wickstrom and Andrew Nichols was amazing to work with again. He answered all of our questions and went out of his way to make sure it was the vehicle we were looking for and gave us a fair deal. Andrew had the vehicle ready for us to see and ready for purchase once we made the final decision. They made the whole process quick and easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear you had a great experience working with Andrew again, Jonathan! Our team is always here to help make the car-buying process as quick and easy as possible! Thank you for choosing Wickstrom Chrysler Jeep Dodge Ram for your vehicle purchase and for taking the time to share your kind words.

Bought my second car from Robinson and the Wickstrom

Bought my second car from Robinson and the Wickstrom team. They are extremely knowledgeable and patient with the customers as we make the best decision for ourselves. I will be coming back to the Wickstrom team for all my car purchases now. Thank you to everyone for the help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Customer Service

Our salesperson Don was terrific! He did nor pressure us to buy, his only concern was that we found the right car to fit our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are delighted to hear that Don provided such a great car buying experience for you, Matt. Here at Wickstrom Chrysler Jeep Dodge Ram, we pride ourselves on our no-pressure sales approach and focus on helping our customers find the right vehicle to fit their needs. Thank you for choosing us and enjoy your new car!

I was extremely happy with my sale consultant Woody.

I was extremely happy with my sale consultant Woody. Once I was able to locate a Jeep Wrangler at their dealership, he responded right away to my request for information, and held the vehicle until my arrival at the dealership 3 or 4 hours later. He had the vehicle cleaned and waiting inside the garage (rainy day), and I zipped through the buying process in no time. Woody was a pleasure to work with, and I will definitely consider buying from him in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

John, we are thrilled that Woody was able to provide you with an exceptional experience here at Wickstrom Chrysler Jeep Dodge Ram! It's great to hear that he was prompt in his responses and made the buying process a smooth one for you. We appreciate your business and look forward to seeing you again in the future. Until then, take care and enjoy your new Jeep Wrangler!

Woody provided great service!

Woody provided great service! He asked questions to better understand what I needed in a vehicle, made suggestions, and ultimately showed me a Jeep that matched all of my needs and wants. He even worked out a good finance rate that didn’t go over my budget. I would definitely recommend Woody as your next Salesperson.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Alex, it's wonderful to hear that Woody provided exceptional service and worked with you to find the perfect Jeep for your needs. Thank you for recommending Wickstrom Chrysler Jeep Dodge Ram. We appreciate your support and hope to see you again next time!

Outstanding Experience

Woody was outstanding - listened to what we were looking for and offered suggestions. The selection vehicles that are available right now is limited so the suggestions were greatly appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for sharing your experience, Mike! We're glad Woody provided outstanding service and was able to offer helpful suggestions during your visit to Wickstrom Chrysler Jeep Dodge Ram. Our team appreciates your support and we hope to see you again soon.

Go see Eric

As a first time car buyer I was very pleased with my overall experience at Wickstrom Jeep! Eric helped me choose a car that fit the needs and features I was looking for in my price range. Very knowledgeable on the vehicles I was looking at and was able to answer all my questions that I had before purchasing. Him and the rest of the team at Wickstrom Jeep made the buying process smooth and easy! If you are looking to purchase a car I would highly recommend looking here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Alyssa, we're thrilled to hear you had a positive first-time car buying experience with Eric and the rest of our team at Wickstrom Chrysler Jeep Dodge Ram! We always aim to provide knowledgeable and seamless service to all of our valuable customers. Thank you for recommending us to others!

No high pressure...very easy process

Eric Jensen helped us to choose the right car for us in what turned out to be a comfortable process. We never felt pressured to make a quick decision. He answered every question we had with patience and confident knowledge. We would recommend Eric at Wickstrom Auto Group to help any of our friends and family who are looking to buy a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your five-star review, Heidi! It's wonderful to hear that Eric at Wickstrom Chrysler Jeep Dodge Ram was able to help you choose the right car without feeling pressured. We are proud of our team's patient and knowledgeable approach. Thank you for recommending us to your friends and family!

Go see Andrew

Had a great experience with Andrew in Sales. He walked me through all the options and we made a true connection. I would definitely be recommending him and the Wickstrom team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We're thrilled to hear about your great experience with Andrew and the team at Wickstrom Chrysler Jeep Dodge Ram, Thomas! Thank you for recommending us and for taking the time to share your feedback. We hope to assist you again in the future.