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Wickstrom Auto Group

(4,367 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (847) 462-7464 (847) 462-7464
Used (847) 416-6836 (847) 416-6836
Service (847) 462-7461 (847) 462-7461

Reviews

(4,367 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best car buying experience ever!

Best car buying experience ever! Eric Jensen made purchasing my new Jeep seamless. He is very knowledgeable and experienced. He showed me how to use all of the features of my new car, and answered questions like the pro he is. Highly recommend Wickstrom Chrysler Jeep Dodge RAM and Eric Jensen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience working with Eric at Wickstrom Chrysler Jeep Dodge Ram! We look forward to seeing you next time!

Went to Wickstrom and was suprised with the amount of

Went to Wickstrom and was suprised with the amount of Corsairs on the lot. If you want a great deal on one, go see Nick Gerling. We were in and out within an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Stopped by Wickstrom just to browse.

Stopped by Wickstrom just to browse. Saw a car that I liked but still wasn't all that sure that i wanted to change vehicles. Eric Jensen made that decision easy with his informed, no-pressure presentation. 24 hours later I was driving, actually my wife was driving, off the lot with a great car. Really not sure I would have done the "deal" with Eric's help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fastest Process Ever!

Fastest vehicle buying experience I've ever had! The vehicle was waiting upon arrival for a test drive, we discussed price professionally and I was in & out in under an hour. The team (led by Rae) was eager to assist, knowledgeable and helpful throughout the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are thrilled our sales department was able to help you get into a new car, Devin. We hope you are enjoying it. Please reach out if you need anything! - Wickstrom Chrysler Jeep Dodge Ram

Everyone we met at Wickstorm seems genuinely focused on

Everyone we met at Wickstorm seems genuinely focused on providing a great customer experience. AJ (sales), Ryan (manager), and Kelsey (finance) all treated us to a no-pressure, no-games experience from test drive all the way through to finalizing the purchase. We are much more likely to buy a Ford next time because of the great folks at Wickstrom Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

WIckstrom is the way to go...

Worked with Michael K. at Wickstrom, he was excellent. Knew a ton about the car, offered his assistance bud did not pressure or follow up constantly. I made a follow up appointment, he was ready for me on time, checked in 30 min before to make sure we were still on, and had all the cars i was interested in pulled up and ready to go. He made the car buying process easy, as well as the rest of the management and financing group. If you are buying a car, you should start here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the five stars, Troy! We're glad to hear that Michael could assist you during your visit with us here at Wickstrom Chrysler Jeep Dodge Ram. We hope to see you back!

While buying a new Escape hybrid there were very few

While buying a new Escape hybrid there were very few within 500 miles. This dealer make it happen with even delivering to me. Rae was the salesperson and made this a seamless transaction. 0% financing made this an even easier purchase. This was 90% of what I wanted in options but the only one that was this well equipped available anywhere with the must have options, Bought a car from the original Dick Wickstrom many decades ago and great to see they havent let me down. I hate dealing with car salesmen and few are as nice to deal with as Rae. Thank You

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Another great experience at Wickstrom!

Another great experience at Wickstrom! Good car, good deal, quick transaction. Manny made it smooth and simple! Thanks team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very informative salesperson, Robinson.

Very informative salesperson, Robinson. Easy to buy the car you want! I recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing Experience!

I recently had the opportunity to order a new Bronco Sport Outer Banks with the Wickstrom group. I had never ordered a car before and the process seemed intimidating. Michael K. helped me out and made the process super easy. When I came in for paperwork, he didn’t leave out any details and made everything simple. With ordering my new car, he helped me pick out the best appearance and features for my interest. I couldn’t be happier with how it all turned out. When my car was officially in production, it only took a month for the build to be complete and two more weeks for it to arrive at the dealership! If you’ve never ordered a car and you’re picky like me, I HIGHLY recommend talking to Michael K. He’s very kind and understanding. I will definitely be in contact with him when the time comes for another new vehicle from Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the five stars, Gillian! We're honored to hear that Michael and the rest of the crew here at Wickstrom Chrysler Jeep Dodge Ram could assist you during your visit with us. We hope to see you back for all of your future automotive needs!