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Hoselton AutoMall

(518 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
New (585) 617-0530 (585) 617-0530
Used (585) 617-0542 (585) 617-0542
Service (585) 598-9203 (585) 598-9203

Reviews

(518 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My experience with this dealership was very excellent....

My experience with this dealership was very excellent. Great sales people and employees all around. I'm glad I chose hoselton for my vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Over a month ago, Brian DiSanto called and offered to...

Over a month ago, Brian DiSanto called and offered to refund my recent service expense of just over $500 dollars to settle my earlier complaint about brake rotor replacement. Since the offer of the refund, there has been no contact and no refund. I wrote the owner a letter describing my experience. Maybe he'll care that his people are damaging his business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I found them to be extremely customer friendly and...

I found them to be extremely customer friendly and courteous. My salesperson was great, 2nd deal with him. I have 3 experiences with Hoselton Nissan, this is my 3rd new Rogue and love it!!! Would recommend Hoselton to anyone!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I came to Hoselton with some pretty specific ideas of...

I came to Hoselton with some pretty specific ideas of what I wanted in a vehicle. Salesman Mike Tyson was able to select vehicles that fit my needs. I purchased a 2019 Terrain, and am getting use to the comfort in this vehicle. It took 4 days from test drive to drive off the lot. Mike and finance did a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Over the last five years, I've done about $20,000 of...

Over the last five years, I've done about $20,000 of business with the service department of Hoselton. My most recent visit will likely be my last. Hoselton replaced my brake rotors about 10,000 miles ago and during my inspection visit, they told me that the rotors were rusted out and delaminating. I requested that the parts be kept so I could look at them. Suspiciously, the parts were discarded so I could not look at the condition of the parts. I contacted the service director and got no response. I hope the $500 you got from me is worth the loss of the future business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The salesman was awesome. The finance guy was a xxxxxx....

The salesman was awesome. The finance guy was a xxxxxx. Almost did not buy the car because of his disrespectful attitude. If it was not for how professional the salesman was I would not have bought the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Scott, thank you for your review. We apologize for your unfortunate experience with our finance department but are happy to hear that everything worked out with our sales team and you were able to purchase the car you wanted! We hope you are loving your new car and if there is anything we can do to help in the future please don't hesitate to reach out.

Consumer response

I have recommended several friends that are looking to purchase new cars to the salesman that treated me respect and patience. I again would like to say how great he was.

Over the last five years, I've done about $20,000 of...

Over the last five years, I've done about $20,000 of business with the service department of Hoselton. My most recent visit will likely be my last. Hoselton replaced my brake rotors about 10,000 miles ago and during my inspection visit, they told me that the rotors were rusted out and delaminating. I requested that the parts be kept so I could look at them. Suspiciously, the parts were discarded so I could not look at the condition of the parts. I contacted the service director and got no response. I hope the $500 you got from me is worth the loss of the future business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Seamless no head ache experience all around. Mike P is...

Seamless no head ache experience all around. Mike P is the guy to go to for a new ride. His timeline for incoming cars was right on! And the part feared the most (talking to the finance department) was easy for once.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The folks at Hoselton are great! They listen to what the...

The folks at Hoselton are great! They listen to what the customer wants and go out of their way to help the customer be successful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had a good experience with Hoselton chevrolet. Not...

We had a good experience with Hoselton chevrolet. Not everything goes perfectly,but when it didn't they made every effort to correct it and make sure I was completly satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.