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Hoselton AutoMall

(518 reviews)
Visit Hoselton AutoMall
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
New (585) 617-0530 (585) 617-0530
Used (585) 617-0542 (585) 617-0542
Service (585) 598-9203 (585) 598-9203

Reviews

(518 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very Friendly

This is a great dealership to buy a car from. They are very accommodating, friendly, and really work to make you happy with your purchase. I love that they follow up after the sale and make sure everything is going good and find out if there is anything they can help you with. I would definitely go back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the great review Joyce Marie!

No pressure sales

Salesman was honest and upfront about everything, and put zero pressure on me to buy. This was very much appreciated, and I would not hesitate to do business here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jeff, thank you for taking the time to leave us a review! We're happy to hear you enjoyed a pressure-free experience at Hoselton!

Impressed with Sales staff

We were in the beginning stages of looking for a car to lease. Joe Matison, our sales consultant was extremely knowledgeable and helpful. He answered our questions and asked good questions of us also! Though Joe is fairly new to Hoselton's staff, he certainly knew his "stuff" and was a pleasure to do business with! We also met with Joe's manager, Dan, who made us feel like part of the Hoselton family- interested in looking at what was best for us. We highly recommend Joe Matison at Hoselton!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear you had an awesome experience at Hoselton. Joe and Dan are great and we're glad they were able to help you!

Brian

I get all of my cars and service from Hoselton, and dealing with Tom Sedor makes the process honest and easy. I would highly recommend them and him to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Brian for the awesome review! We hope you are loving your new Rogue!

Buying a car can actually be enjoyable

We had a great experience buying a new car from Hoselton. Like most people, we usually dread the prospect, but this time it was truly enjoyable. The price was right, the process light-hearted, the salesman (Phil DeGrazia) a real pleasure to deal with. Very knowledgeable and informative, very accommodating on small options like mud guards and floor mats. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

KG, we're glad to hear you had a stress-free car buying experience at Hoselton! Thank you for being a customer!

Great experience

Hoselton made our experience so easy. We needed financing and car insurance. Two different people worked on these to find the best rate for each of these. We were very pleased with the results.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so happy to hear you had a wonderful experience at Hoselton! Thank you taking the time to leave us a review!

Customer feedback

This is my 2nd lease with Hoselton and I purchased another vehicle. The salesman was very helpful, listened to what we wanted and delivered the 2 vehicles very quickly. .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Simon for the excellent review! We hope you are enjoying your new vehicle!

Customer

A few bumps in the road when replacing my 2013 Toyota RAV4 with a new 2018 Toyota RAV4 XLE but our salesman, JJ Santiago and Sales Manager, Sean Carroll we’re very professional and got around the problems to make sure that I was a very happy customer. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Tony for the wonderful review! We hope you are enjoying your new Rav4!

Car inquiries

Even though I did not buy a car the process of speaking with the service department has been a great experience. Very helpful and they were not trying to push me to purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you Jason for the awesome review! We are so happy you had a great experience in our service department!

Very Helpful

This was our first time leasing a vehicle. Our sales person was Jon Parker and Connor Dwyer was the general sales manager Made our first experience with Hoselton pleasant. Doing their best to see that we got the car we wanted at the price that worked best for us. Can recommend this dealership for a comfortable buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear your first experience at Hoselton Chevrolet was a great one! Thanks for leaving us a 5-star review!