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Hoselton AutoMall

(518 reviews)
Visit Hoselton AutoMall
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
New (585) 617-0530 (585) 617-0530
Used (585) 617-0542 (585) 617-0542
Service (585) 598-9203 (585) 598-9203

Reviews

(518 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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very helpful

JJ was very helpful with helping me get a new lease. He took the time to help me weigh my options and find the best deal that I could afford. Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear JJ was able to help you with what you needed! Thank you for leaving us a 5-star review!

excellent

Mike Locicero was very patient with me. He answered all my questions. He took the time to explain everything about my new car to make me eel comfortable with it before leaving the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5-star review!

Can only speak of positives

I dropped my car off for an oil change and looked at the used car lot for some SUVs. I was pleased to see that they had a lot to offer. I took about an hour with a sales associate to pin down some specific details of what I want in a used car. Very helpful and not too pushy on the sales end!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the feedback!

Excellent Service

Walked in to purchase a new sedan and I was left speechless with the quality of service provided by "Mr." Petzing and I was astonished at how easy it was. I will return and I will bring all of my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Robert for the kind words about Mike and your experience at Hoselton. We hope you are enjoying your new vehicle!

Chevy Equinox

My husband was shopping for a new lease for a Chevy Equinox. We were very happy with the lease negotiation/price and customer service. Steve C and Dave were very attentive and knowledgeable. they treated us very well. This is our second lease within a year and we will continue to deal with Steve at Hoselton.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you Pat and Bill, we really appreciate this wonderful review!

2018 Toyota Tacoma

I purchased a new 2018 Toyota Tacoma, and was very pleased with the process. The sales rep (Don B.) was very knowledgeable about the vehicle, and demonstrated true professionalism during the entire buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Chuck for the awesome review! We hope you are enjoying your new Tacoma!

Great experience

Connor answered all of our questions and then some. He took all the time we needed, even past the "closing" time of the dealership. We are very happy with our Nissan Rogue so far.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad our team at Hoselton Nissan was able to help you get the Rogue of your dreams! Thank you for the review!

Excellent

I purchased a new vehicle here. The salesman , Dan, was amazing! The ease of a new purchase was beyond anything I expected. When you walk in there is a feeling of friendliness and no pressure. Outstanding experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

This is what we strive for! Thank you so much for the kind words and wonderful review!

ronald's

I bought a used 2015 Nissan Altima from Hoselton Auto Mall. Very happy with everything I bought a new Nissan at Hoselton in 2010, ands very happy with the service, and the car's reliability.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Ronald for the excellent review!

awful place to buy a vehicle

they will sell you the car, won’t budge on the price, they will give an awful service department, they will blame you for the problems with the car no matter how new the car is. they suck! ugh

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
3 people out of 3 found this review helpful.