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Hoselton AutoMall

(518 reviews)
Visit Hoselton AutoMall
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
New (585) 617-0530 (585) 617-0530
Used (585) 617-0542 (585) 617-0542
Service (585) 598-9203 (585) 598-9203

Reviews

(518 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome customer service and quality of vechical!

We went to over 20 dealership and were not happy with the vechical and the pushy salesman trying to get us to buy what we did not want. Then went to Holseton Auto Outlet Bill and Aaron were both fantastic. They listened to my wants and made my experience amazing. I would recommend them to everyone I know and I would definitely purchase my next vechical through them!!! LOVE THEM!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Julie for the wonderful review! We appreciate the kind words you shared and hope that you are enjoying your new vehicle!

A mistake that was made into a wonderful experien!

I came into the dealership to just chat about deal. I was misunderstood and leased a car then freaked out and 24 hours later I returned my car. Karen Jacobs and her sales manger totally turned my night mare into an unbelievable and wonderful experience. Thank you Karen and Nick for my amazing experience and my amazing new car. I just love my Rav 4.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words about your experience, we are so glad that we were able to assist you in finding the perfect vehicle!

Great service and great sales for #7 & #8

I brought in my 2015 Tacoma sport for an oil change and ended up leaving with a deal on two 2018 Toyota's! Between Phil Degrazia and Sean Carrol we were able to make a deal that was fair to me and fair to them on two new vehicles for my family! This was vehicle # 7 & #8 for us from Hoselton Toyota. I will continue do so business with Hoselton for many years to come. Thank you again Phil and Sean!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Jeremy and Laura for the awesome review! We hope you are enjoying your new vehicles!

Low pressure

I thought car sales people were supposed to be high pressure. No one told Joe Monkelbaan that. Joe greeted me when I entered Hoselton. I told him what i wanted.He then searched for the vehicle and found it. After some low pressure negotiating we came to what i thought was a fair price for my trade and the new vehicle.Joe went over the paperwork page by page to be sure i understood everything. He did the same with my truck when i took delivery.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're so glad you had a great experience at Hoselton!

Great experience

Don Beuerlein made my new Prius car buying experience comfortable and relaxing. No hassles, no pressure, friendly manner, great at explaining the cars features and computer setup. A great salesman for timid and 1st time car buyers. Be sure to checkout Truecar.com and Edwards.com to learn about the car buying process before you go

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're so glad you had a great experience at Hoselton Toyota and love your Prius!

Great team and great service

I was shopping for my first car with my mother and ended up buying a 2013 Honda accord from here, loved everything about the experience, the people, the facilities, and the cars themselves were as advertised. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Kat for the kind words! We hope you are enjoying your new Accord!

repeat customer

quite pleased with the salesman. also happy to step up to the 2018 camry from a 2014 corolla.this purchase is my 3rd since 2002.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thanks for the 4-star review!

2015 Kia Soul

Rick Mayo was our salesman. We had seen the car we were interested in on cars.com and it was at Hoselton?s. We saw the car in person and liked it. Rick helped us through the buying process and it went smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Nancy for the wonderful review! We hope you are enjoying your new vehicle!

Shopping for a new RAV4

We are looking for a new RAV4 XLE and met with Brian. This would be our second RAV4 from Hoselton. We really like the facility and sales personnel. I must be honest, the first deal we were offered was very high and almost put us off. So I wrote to our salesman and presented the KBB fair market value to see if they will match it. This is only thing I can honestly sale. We will see if they will negotiate ;-) Overall, Hoselton is a great dealership !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you Dennis for the awesome review!

Great!

Billy was a wonderful sales rep! He went above and beyond! I would highly recommend Hoselton for used cars. Checked out new Nissan and purchased used Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Judy for the excellent review! We hope you are enjoying your "new to you" Honda!