Reviews
Outstanding Salesperson/Service
SInce this was the sixth vehicle we have purchased at Hoselton Auto Mall, we are obviously happy return customers. Our most recent purchase of a 2015 Toyota Corolla S Plus was made exceptionally pleasant because of a very professional and customer-service oriented salesman, Jerod Ingrassio. Financing a new car at 0% interest is a valuable added bonus....and that process was handled exceptionally well by Joe DiGuardo! Keep offering great service with unbeatable value for the money, and we'll see you when we are ready for our seventh purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words Joe and Donna! We greatly appreciate the review and your continued business. We will most definitely be here when you are ready for that 7th purchase!
Hosannahs for Hoselton
The warm chocolate chip cookie, presented as one exits, is the least of the customer-oriented overtures the service department extends to customers. My satisfaction tops the charts. If you are seeking responsive and responsible attention to your car and to you, the customer, visit Hoselton in Fairport, NY. Courtesy, quality, and customer-orientation will be yours to enjoy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for the wonderful review! We are so happy to hear that you enjoyed your time at Hoselton (and the chocolate chip cookies!).
excellent service department!
I've done business at Hoselton for several years and it's the best! Everyone is friendly and knowledgeable - and the service department is very efficient. They have expert mechanics who genuinely care about the customers! With convenient hours and state-of-the-art diagnostic tools, Hoselton's service is top notch.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for being a loyal Hoselton customer! We greatly appreciate the nice review!
Jeannette S. Smith
I have always received the best service whether I was there to buy a car or to get one service. The Toyota Auto Mall is the best in the business! We absolutely love Al! I would highly recommend them to anyone in search of a great product and five star service! You ROCK! Holeston!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks Jeannette! We are happy to hear that you have enjoyed your sales and service experiences at Hoselton Toyota!
Silverado
Quick and painless process. They gave me a good value for my trade and I'm very happy with my new silverado. Thanks for all your help!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for sharing Zach! Enjoy your new truck!
Service
Great service and sales dept. People their make you feel like family . Will never buy or service a car anywhere else but Hoselton Chevrolet . Best dealership in Rochester NY.Cleanest facility and great waiting area .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Tracy, Thanks for the review and for being a loyal Hoselton customer!
Flawless
Very professional and I would definitely go here again for service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks Bill for the nice review!
Excellent buying experience!
We recently looked to lease a new 2015 Chevy Equinox and chose Hoselton Chevrolet. Working with Sam Green, the buying experience was excellent. Sam provided a highly professional level of attention and her resourceful "customer first" approach allowed us to get the car to meet all requirements. Sam and the Hoselton team really came through with a great deal and arranged excellent financing. We are very pleased with the buying experience and with our new Equinox. The renovated facilities are excellent, with a comfortable showroom and a welcoming, attentive staff. Additionally, I've used the service department regularly and am very satisfied with their customer service and the quality of work. I highly recommend Hoselton Chevrolet.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful review Ed! I will pass this on to Sam and the rest of the Hoselton Chevy Sales Team. They will also appreciate your kind words. Enjoy your new Equinox!
Love my new to me car!
I am very happy with my pre-owned Nissan Sentra. I also took advantage of the warranty that gives me peace of mind. This is the second car I've bought from Hoselton and I and I do recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are thrilled to hear that you love your car! Thanks for sharing your experience on Cars.com!
great sales team great service
I've had very positive experience at Hoselton. My salesman, Chris Diguardi was excellent and so far the service department which I've visited for routine maintenance has been equally efficient and professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the 5 star review Dennis!