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Hoselton AutoMall

(518 reviews)
Visit Hoselton AutoMall
Sales hours: 9:00am to 5:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–4:00pm
Sunday Closed Closed
New (585) 617-0530 (585) 617-0530
Used (585) 617-0542 (585) 617-0542
Service (585) 598-9203 (585) 598-9203

Reviews

(518 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Salesperson: Kathy Milazzo

Have worked with Kathy several times over the years to purchase or lease several cars for my wife, myself and children. Each experience was excellent. There is no one better than Kathy. She always goes above and beyond. Can't wait to purchase another new vehicle from Kathy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to review the Hoselton Auto Mall on Cars.com We are thrilled that you have enjoyed your shopping experience. I will forward this to Kathy. She will appreciate your comments as well!

Hoselton offers extraordinary customer care and always...

Hoselton offers extraordinary customer care and always and in all respects exceeding my expectations. Unlike in many other dealerships, Hoselton mechanics and service staff are true professionals. They convinced me many times about the quality of their work. I always leave with peace of mind.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much for the kind words about our dealership! We appreciate the positive review and look forward to assisting you with any service you may need in the future.

Toyota Saleswoman: Kathy Milazzo

I was in the market for a new Toyota Tacoma. I went to Hoselton as they are my closest Toyota dealer for sales and service. As I went into the showroom after looking around the lot, Kathy approached me with any questions I might need answered and asked her about one of the Tacoma's. She was very informative to me about the warranty and the maintenance plan. As she seemed sincere about helping me and taking her time with out pressuring me into a sale, I ended up buying the truck through her. I only hope Kathy is still at Hoselton for any future automobiles I will buy in the future. Thank you Kathy and Hoselton!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to write this review! We are so happy that you enjoyed your shopping experience. I will also forward this to Kathy. She will appreciate your comments as well! Enjoy your new truck!

Great Customer Service

I was thinking about buying a car and when I walked in I was greeted by a very nice sales person Kathy Milazzo. She was very knowledgeable about the cars I was interested in and answered all of my questions. When I am ready to buy my car I will call Kathy to set up an appointment. Again I want to thank her for all her help, because car buying is not an easy thing to do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you the great review! We look forward to helping you when you're ready to purchase!

I have been looking for this Honda Touring Van for over a...

I have been looking for this Honda Touring Van for over a year and was glad to find it so easily on Hoselton's website. I submitted an offer on Sunday, Monday I received a call at 8 Am and drove the van home at 5. The price was righted and the saleman was great. Ryan Faulkner is very friendly and I trust him to give me the best possible deal. This is the third vehicle purchased from him and Hoselton. Thanks for such great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for sharing your experience with us! We are happy to hear that you enjoyed your experience and found our website and delivery process easy. I'll pass this onto Ryan and the rest of the team as well.

When I first arrived, I had no intention of buying, only...

When I first arrived, I had no intention of buying, only of looking. First Rob came out and asked if I was being helped; I told him I just wanted to look, but if I needed help, I'd ask him. Then Drew came up to me, and I told him I already had someone I was working with. Little did I know he was the president of the company! Rob, the sales manager, hooked me up with Glenn, who was fantastic. He set up all the electronics in my car, so I drive away able to use everything. So much for just looking!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for taking the time to write this review! We are glad that you enjoyed your experience at Hoselton. I'll pass this onto the rest of the team, they will also appreciate the kind words!

We have purchased two vehicles from Hoselton in the last...

We have purchased two vehicles from Hoselton in the last 10 years. Our most positive experience with this business happened to be our most recent purchase. We had the good fortune of working with Partha Saha. He knew his product and his customer, and was a pleasure to work with. We highly recommend him as a sales consultant. We have also had great experiences with their Chevrolet Service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for the positive review and for being such a loyal Hoselton customer! We look forward to helping you with all of your future sales and service needs as well.

Conor is great salesperson. He is responsive and...

Conor is great salesperson. He is responsive and attentive. I have refferred other family members to him and Hoselton. The selection of new and used vehicles gives alot of options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review! We are so happy that you enjoyed your shopping experience. I will forward this to Conor. He will also appreciate your comments! Thank you also for recommending us to your friends and family as well. If they do purchase a vehicle, make sure they mention your name. You will receive a $50 check from our Refer a Friend program!

My younger brother totalled his car and was devastated. ...

My younger brother totalled his car and was devastated. Since he is young, a lot of dealerships we went to tried to take advantage of him. When we went to Hoselton Jeff was very sympathetic, patient, extremely knowledgeable, easy going and all around really nice. Working with him was easy and fun. I would definitely recommend Hoselton and Jeff Thompson to anyone looking to buy a chevy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review! We are so happy that you enjoyed your shopping experience. We are happy to hear that everything worked out for your brother.

I have always been happy and satisfied by the service I...

I have always been happy and satisfied by the service I have received at Hoselton's. Chris has helped me on many occasions. I have been dealing with Hoselton's for many years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the positive review and for being a loyal Hoselton Chevrolet customer! We look forward to helping you with all of your future sales and service needs. I will pass this along to Chris and the rest of the service team as well. They will also appreciate the kind words.