Skip to main content

Rizza Cadillac Buick GMC

(3,931 reviews)
Visit Rizza Cadillac Buick GMC
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (708) 894-2069 (708) 894-2069
Used (708) 894-2068 (708) 894-2068
Service (708) 336-4798 (708) 336-4798

Reviews

(3,931 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rizza Cadillac Buick GMC from DealerRater.

Want to share your experience with this dealership?

Write a review

Salesperson Larry Papp went above and behind he was...

Salesperson Larry Papp went above and behind he was professional friendly and polite. There’s was no pressure , and didn’t feel rushed. Everyone was friendly definitely would buy a car from them again . Great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with the team. Please let us know if we can ever help you in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Rizza has been a reliable service facility, doing a good...

Rizza has been a reliable service facility, doing a good job, explaining things well and being very friendly throughout the process. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for us and our customers. Hope to work with you again soon! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Customer service was outstanding Becky one of the...

Customer service was outstanding Becky one of the associates in the service department who check me in she is great she’s Outstanding she’s understandable she takes very good care of you she’s always concerned about are you happy with the service that you’re receiving

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to contact us anytime! Take care. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

My experience was great. The people in the service...

My experience was great. The people in the service department were professional considerate, patient and kind. I left rizza confident and assured that my problem was resolved. See you soon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Everything was great!!!. It was my first time ever buying...

Everything was great!!!. It was my first time ever buying a new car and everyone was very helpful and doing everything within there power to make it happen. I HIGHLY RECOMMEND GOING TO SEE THESE WONDERFUL PEOPLE AT GMC TINLEY PARK. Thank you again Taylor

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Excellent service advisor Danielle O Connor she made sure...

Excellent service advisor Danielle O Connor she made sure everything was fixed and working to my satisfaction. She also made sure we had a loaner available for the extended service visit

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

The best service I have ever get and treat you like a...

The best service I have ever get and treat you like a family member and I will be there at all times for my next service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Danielle in the service department was very helpful she...

Danielle in the service department was very helpful she addressed my concerns in a timely manner then a timely manner. I look forward to coming back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Lisa, and thank you for this great review! We're happy to hear that Danielle took care of you! They are a great asset and we appreciate all that they do. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Great Customer Service. Will definitely bring my car in...

Great Customer Service. Will definitely bring my car in for future work 🙂 John Howard Is the best service representative ever! He contacted me for every step of the way to get my car back running awesome. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

Danielle in the service department is amazing. My car was...

Danielle in the service department is amazing. My car was taken care of quickly and I was not overcharged. Her customer service is above and beyond!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We cannot thank you enough for this glowing review of our service center, Hanna! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com