Reviews
Exceptional service!
Exceptional service! Fair pricing, easy drop off/pick up process. Responsive to questions/concerns. I appreciate not feeling like they are “piling on”recommended service just to make more money for the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Spitzer Toyota Monroeville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
The staff is very friendly.
The staff is very friendly. James Thomas the service manager is just a totally fantastic person!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.
My appointment coordinator at SpitzerToyota, James
My appointment coordinator at SpitzerToyota, James Thomas, was very friendly and helpful with all of my needs. I will not hesitate to visit this establishment in the future for any repairs that my Taco or RAV need. The repairs were completed efficiently in a timely manner. Great job James!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Thomas who was my service person was very friendly and
Thomas who was my service person was very friendly and helpful. Great service. He was timely and informative about status of my service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Spitzer Toyota Monroeville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
I was in and out very quickly.
I was in and out very quickly. James Thomas and crew got me back on the road much faster than expected. Was not as happy paying the extra surcharge on my credit card. Who carries enough cash to pay for this king of wervice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!
Charles Carter helped me navigate the repair process in
Charles Carter helped me navigate the repair process in an outstanding professional manner. The repair was quick and successful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Toyota Monroeville, we look forward to having you as a valued customer for many years to come!
It was great and quick I and overall Charles Carter was
It was great and quick I and overall Charles Carter was professional and great at explaining and letting me know what was done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Anytime I have service at Spitzer I always seek out
Anytime I have service at Spitzer I always seek out Deanna Hicks. She is always courteous and mindful of my needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.
First interaction with this location.
First interaction with this location. I knew what I was after coming in, but the group made the process seamless. Colin Flaherty was the salesman with whom I had the most interaction and he was excellent .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.
My go to service guy is James Thomas.
My go to service guy is James Thomas. He always takes great care of us and our two Toyotas. Explains everything clearly And goes the extra mile.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!