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Ed Morse Bayview Cadillac

(585 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
New (866) 485-0354 (866) 485-0354
Used (888) 990-2003 (888) 990-2003
Service (866) 467-9295 (866) 467-9295

Reviews

(585 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ed Morse Bayview Cadillac from DealerRater.

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Why I return to Bayview Cadillac.

I have purchased a car from bay view cAdillac for the last 25 years and the service is so exceptional and friendly that is the reason I return year after year.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Dealer response

Thank you for the great review! We look forward to doing business with you in the future! Ed Morse Corporate Offices

Great Service

I am always treated special, very good service and advice from Danny.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are so happy to hear that, William! Thanks for taking the time and letting us know. Ed Morse Corporate Offices

Bayview Cadillac Patrina Cossentino

Pat Cossentino and all associates were so very excellent with all phases of our purchasing our lease !!! Mike Ball in finance very very helpful. Joe also on finance wonderful in front Mike Quin also. Bayview has excellent team of associates this. Implant should b very proud of their team!!!! Pleasure doing business. Again primary salesperson was PTrina Cossentino she went above and beyond to service us !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful review! We are so happy to hear that you enjoyed working with Pat, Mike and the rest of the team. Please reach out if there is anything else we can help you with. Ed Morse Corporate Offices

Effortless buying experience at an elite Cadillac store

Daniel Gagliano and Steven Goodman are excellent salesmen at an elite dealership. They are knowledgeable, helpful have a great selection, and made my buying experience fun and exciting. Joe in finance was very efficient and personable. Even the General Manager Louis introduced himself to ensure they would do everything in their power to make this experience seamless. This was not the first vehicle I have purchased here and it will definitely not be the last.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience and for the 5-star rating! We look forward to doing business with you in the future. Ed Morse Corporate Offices

5-Stars

Great selection, great service and competitive pricing. We bought a new Cadillac XT5 and the experience surpassed our expectations. In fact, we weren't even planning to purchase a Cadillac but the experience made the difference. Steve Plotnik was professional and courteous, and we'd recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We hope you enjoy the Cadillac XT5! Ed Morse Corporate Offices

Wonderful

Alan Berkowitz and the team are Ed Morse did a wonderful job helping me to get into my new ATS. They are knowledgeable and were very patient as I figured some things out on my end. I will definitely be back to them for my next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear it! Enjoy the ATS. Ed Morse Corporate Offices

Mr. Wayne A. Schwartz

Brought my 2016 ATS in for damage caused by bicycle rider. Was walking through dealership to get a cup of coffee when I ran into a salesman, Enrique C., and starting talking. I was planning on getting my car repaired and then trading it in on a Cadillac XT5 at years's end. But ended leaving the dealership with a new 2018 XT5. Without the help of Finance Officer, Joseph, who after much back and forth got the payments down to what I could realistically afford. Was very satisfied with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're so glad to hear it! Enjoy the XT5! Ed Morse Corporate Offices

Judith Stern

Both your sales team and service representative exhibited honest and willingness to work with me on a smooth transition

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the 5-star rating! Ed Morse Corporate Offices

Outstanding

Had an incredible experience. Daniel Gagluano was a superb ,genuine and best in class. Just like the Cadillac family I have been a customer since 2005 and will continue to maintain my loyalty to a greate dealership A world class act Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review! We appreciate your business and are thrilled you had a great experience working with Daniel. We look forward to seeing you again soon. Ed Morse Corporate Offices

Great car buying experience.

Everyone I met at Ed Morse dealership were kind and attentive. The special attention they give you made me feel comfortable during the process of buying my car. Special thanks to Curt Early for all his special assistance he provided me and my family. He was so kind and accommodating. He quickly coordinated everything that needed to be done to finalize the sale along with educating us about the car. He made my experience at Ed Morse Bayview Cadillac special. The dealership is very lucky to have him as an employee. I came to just look at the car and instead I bought it. I could not have asked for a nicer experience. Great dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Susie, we appreciate your wonderful feedback. We're so glad you had a great experience working with Curt and congratulations on your new car! Ed Morse Corporate Offices