Reviews
Very happy with Barbara and the service on a weekend The service department is always good to me
Very happy with Barbara and the service on a weekend The service department is always good to me
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We're delighted to hear Barbara and our service team continue to provide you with excellent care, including during your weekend visit. We truly appreciate your loyalty and thank you for choosing Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.
It took a little longer than expected but I was very happy with the work and I got a fantastic deal so it was well worth the time. Plus the coffee machine was amazing!
It took a little longer than expected but I was very happy with the work and I got a fantastic deal so it was well worth the time. Plus the coffee machine was amazing!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We're glad to hear you were happy with the quality of work and value you received, despite the service taking a little longer than anticipated. We're also happy you enjoyed the coffee! We appreciate you choosing Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.
Charles always does a great job taking care of me and my vehicle Charles always does a great job taking care of me and my vehicle and it is a pleasure working with him
Charles always does a great job taking care of me and my vehicle Charles always does a great job taking care of me and my vehicle and it is a pleasure working with him
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We're thrilled to hear Charles consistently provides excellent service and takes such great care of you and your vehicle. We appreciate your continued trust in Ed Morse Bayview Cadillac and look forward to assisting you again. Ed Morse Corporate Offices.
Barbara was very busy but kept me updated on my service and was very helpful all around.
Barbara was very busy but kept me updated on my service and was very helpful all around.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We're delighted to hear Barbara kept you informed throughout your service visit and provided such helpful assistance. We appreciate you choosing Ed Morse Bayview Cadillac and look forward to serving you again. Ed Morse Corporate Offices.
Very smooth and accommodating. The description of work performed and equipment provided on the invoicing is very confusing and difficult to understand. Other than that, excellent.
Very smooth and accommodating. The description of work performed and equipment provided on the invoicing is very confusing and difficult to understand. Other than that, excellent.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We're glad to hear Barbara helped make your service experience smooth and accommodating. We also appreciate your feedback regarding the clarity of the service invoice and will share your comments with our team. Thank you for choosing Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.
We had a great experience purchasing our Ford Raptor from Bayview Cadillac, and Paul was the star from start to finish. From his quick response to my initial inquiry to his communication and support throughout the process, he made the entire experience enjoyable. What stood out most was his follow-through after we took the truck home, personally overseeing the work promised as part of our deal. The dealership delivered on every commitment, and when a taillight issue came up a few weeks later, they offered complimentary installation of the replacement and a goodwill credit to help offset the expense. Paul and the Bayview Cadillac team have absolutely earned our referrals and future business!
We had a great experience purchasing our Ford Raptor from Bayview Cadillac, and Paul was the star from start to finish. From his quick response to my initial inquiry to his communication and support throughout the process, he made the entire experience enjoyable. What stood out most was his follow-through after we took the truck home, personally overseeing the work promised as part of our deal. The dealership delivered on every commitment, and when a taillight issue came up a few weeks later, they offered complimentary installation of the replacement and a goodwill credit to help offset the expense. Paul and the Bayview Cadillac team have absolutely earned our referrals and future business!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review! We're thrilled to hear Paul provided excellent communication and support throughout the purchase of your Ford Raptor. We appreciate your kind words and thank you for choosing Ed Morse Bayview Cadillac. We hope you enjoy your new truck! Ed Morse Corporate Offices.
Excellent dealership with outstanding customer service. I’ve been doing business here for over 11 years, and they’ve built a great team.
Excellent dealership with outstanding customer service. I’ve been doing business here for over 11 years, and they’ve built a great team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review and for your loyalty over the past 11 years! We're thrilled to hear our team continue to provide outstanding customer service. We truly appreciate your continued trust in Ed Morse Bayview Cadillac and look forward to serving you for many more years. Ed Morse Corporate Offices.
We had a great experience purchasing our Ford Raptor from Bayview Cadillac, and Paul was the star from start to finish. From his quick response to my initial inquiry to his communication and support throughout the process, he made the entire experience enjoyable. What stood out most was his follow-through after we took the truck home, personally overseeing the work promised as part of our deal. The dealership delivered on every commitment, and when a taillight issue came up a few weeks later, they offered complimentary installation of the replacement and a goodwill credit to help offset the expense. Paul and the Bayview Cadillac team have absolutely earned our referrals and future business!
We had a great experience purchasing our Ford Raptor from Bayview Cadillac, and Paul was the star from start to finish. From his quick response to my initial inquiry to his communication and support throughout the process, he made the entire experience enjoyable. What stood out most was his follow-through after we took the truck home, personally overseeing the work promised as part of our deal. The dealership delivered on every commitment, and when a taillight issue came up a few weeks later, they offered complimentary installation of the replacement and a goodwill credit to help offset the expense. Paul and the Bayview Cadillac team have absolutely earned our referrals and future business!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We're delighted to hear Paul provided excellent communication and support throughout your Ford Raptor purchase, making the entire process enjoyable. We appreciate you choosing Ed Morse Bayview Cadillac and hope you enjoy your new truck! Ed Morse Corporate Offices.
Efficient - kind, timely The drop off was easy - the time window was correct. The car was ready when I came back.
Efficient - kind, timely The drop off was easy - the time window was correct. The car was ready when I came back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Steve, thank you for the 5-star review! We're delighted to hear Charles and our service team provided a smooth, efficient experience with timely communication and service. We appreciate you choosing Ed Morse Bayview Cadillac and look forward to assisting you again. Ed Morse Corporate Offices.
Charles was courteous, thorough in his explanations, had car ready at time he indicated. Every person at Ed Morse that I have dealt with has given great customer service!
Charles was courteous, thorough in his explanations, had car ready at time he indicated. Every person at Ed Morse that I have dealt with has given great customer service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We're thrilled to hear Charles provided courteous service, thorough explanations, and had your vehicle ready as promised. We appreciate your kind words about our entire team at Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.