Reviews
Wait times regarding certain parts very long, but service is great Personal great especially Barbara Happy with all work done on my vehicle
Wait times regarding certain parts very long, but service is great Personal great especially Barbara Happy with all work done on my vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
excellent service great people good atmosphere good people excellent service love bringing my car there
excellent service great people good atmosphere good people excellent service love bringing my car there
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I had a small matter of an Oil Package issue (bought at time of purchase of XT5 SUV) but was informed that it was expired, but which is not. I pointed this out to the GM/ Tony and the Director: Both were super nice and proceeded to Resolve and update Ed Morse at Bayview Cad at Ft Laud records to reflect my current coverages per my purchased Oil Change package/contract with them.
I had a small matter of an Oil Package issue (bought at time of purchase of XT5 SUV) but was informed that it was expired, but which is not. I pointed this out to the GM/ Tony and the Director: Both were super nice and proceeded to Resolve and update Ed Morse at Bayview Cad at Ft Laud records to reflect my current coverages per my purchased Oil Change package/contract with them.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I had a small matter of an Oil Package issue (bought at time of purchase of XT5 SUV) but was informed that it was expired, but which is not. I pointed this out to the GM/ Tony and the Director: Both were super nice and proceeded to Resolve and update Ed Morse at Bayview Cad at Ft Laud records to reflect my current coverages per my purchased Oil Change package/contract with them.
I had a small matter of an Oil Package issue (bought at time of purchase of XT5 SUV) but was informed that it was expired, but which is not. I pointed this out to the GM/ Tony and the Director: Both were super nice and proceeded to Resolve and update Ed Morse at Bayview Cad at Ft Laud records to reflect my current coverages per my purchased Oil Change package/contract with them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I had a very positive experience with this dealership. From the moment I arrived, the staff was professional, courteous, and helpful. They took the time to answer my questions, explained everything clearly, and made the entire process comfortable without making me feel pressured. What I appreciated most was the level of customer service and attention I received. Buying a vehicle can sometimes be stressful, but they made the experience smooth and straightforward. I truly appreciate the way I was treated and would definitely recommend this dealership to anyone looking for professional and friendly service. Thank you for making my experience a great one!
I had a very positive experience with this dealership. From the moment I arrived, the staff was professional, courteous, and helpful. They took the time to answer my questions, explained everything clearly, and made the entire process comfortable without making me feel pressured. What I appreciated most was the level of customer service and attention I received. Buying a vehicle can sometimes be stressful, but they made the experience smooth and straightforward. I truly appreciate the way I was treated and would definitely recommend this dealership to anyone looking for professional and friendly service. Thank you for making my experience a great one!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Best dealership in Fort Lauderdale Florida Honest, informative and knowledgeable. Would definitely use them again!!!
Best dealership in Fort Lauderdale Florida Honest, informative and knowledgeable. Would definitely use them again!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service, and very knowledgeable mechanics. I was very impressed with everyone at the dealership, so much more professional than Sheehan Cadillac. Will never go back there.
Excellent customer service, and very knowledgeable mechanics. I was very impressed with everyone at the dealership, so much more professional than Sheehan Cadillac. Will never go back there.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Charles is always helpful and makes time for my car even if last minute Charles also tries to make things affordable for me
Charles is always helpful and makes time for my car even if last minute Charles also tries to make things affordable for me
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We’re delighted to hear Charles continues to provide helpful and accommodating service at Ed Morse Bayview Cadillac. We appreciate your continued trust in Charles and our team and look forward to assisting you again. Ed Morse Corporate Offices.
Overall was good. Overall was good. Checked in on time and staff was very professional
Overall was good. Overall was good. Checked in on time and staff was very professional
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Arthneya, thank you for leaving a review! We’re glad to hear your visit went smoothly and that our team provided professional service from check-in. We appreciate you choosing Ed Morse Bayview Cadillac and look forward to assisting you again. Ed Morse Corporate Offices.
Love the place I just don't like I'm told the battery is $400 than I go pay and been told it's $682 than realized the real amount is $770 .. the real value should be told at front
Love the place I just don't like I'm told the battery is $400 than I go pay and been told it's $682 than realized the real amount is $770 .. the real value should be told at front
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We’re glad to hear you enjoy our dealership, and we apologize for any confusion regarding the pricing during your recent visit. We have made our management team aware of your feedback. Please contact our Service Director, Trish Parks, at [email protected] with your name and additional details regarding your visit so we can better assist. Ed Morse Corporate Offices.