Reviews
Very good Very good good good good Enough +++++++++ Yes yes yes yes yes yes
Very good Very good good good good Enough +++++++++ Yes yes yes yes yes yes
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Pleasant and smooth. Smooth and pleasant. Up front. Honest. Loved the coffee machine all of the staff I encountered were very friendly.
Pleasant and smooth. Smooth and pleasant. Up front. Honest. Loved the coffee machine all of the staff I encountered were very friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Comfortable environment with considerate employees! Michele, friendly and easy to be in conversation with. Enjoyable to be around.
Comfortable environment with considerate employees! Michele, friendly and easy to be in conversation with. Enjoyable to be around.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We’re delighted to hear Michele provided such a friendly and welcoming experience at Ed Morse Bayview Cadillac. We appreciate your kind words about Michele, Steve, Charles, and our team and are glad you felt comfortable during your visit. Ed Morse Corporate Offices.
Lacking Communication. Did great work on my truck but alot of hassle could have been avoided if they would’ve called me and let me know they weren’t going to get it done at the time they told me.
Lacking Communication. Did great work on my truck but alot of hassle could have been avoided if they would’ve called me and let me know they weren’t going to get it done at the time they told me.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback. We’re sorry for the frustration surrounding your recent experience and are glad to hear you were pleased with the work performed. Our team is aware of your feedback and is currently working with you to address your concerns. Should you wish to discuss this further, please reach out to our Collision Center Manager, Victor Ramsay, at [email protected]. Ed Morse Corporate Offices.
Great service Great combination of service excellence and customer service I highly recommend Ed Morse Cadillac
Great service Great combination of service excellence and customer service I highly recommend Ed Morse Cadillac
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Bradley, thank you for the fantastic 5-star review! We’re glad Jorge provided excellent service and made your experience such a positive one. We truly appreciate your recommendation of Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.
Excellent, efficient service for my vehicle and myself. The website was a great tool to make my service appointment.
Excellent, efficient service for my vehicle and myself. The website was a great tool to make my service appointment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful 5-star review! We’re glad Barbara and Anthony provided excellent, efficient service and that scheduling your appointment online was convenient. We appreciate you choosing Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.
Wow, Bill was great to deal with , the service was amazing ' Barbara, who was on vacation, even called to assure that everything was done
Wow, Bill was great to deal with , the service was amazing ' Barbara, who was on vacation, even called to assure that everything was done
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Barbara, thank you for the wonderful 5-star review! We’re thrilled Bill provided such great service and that our team made sure everything was taken care of throughout your visit. We appreciate you choosing Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.
Great Everybody that I met took care of me and my problems professionally! The job that they did were excellent!
Great Everybody that I met took care of me and my problems professionally! The job that they did were excellent!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic 5-star review! We’re glad Victor and our team took great care of you and provided professional, excellent service. We appreciate you choosing Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.
It took approximately four months and many visits of my vehicle to diagnose my Cadillac's a/c failure and finally (hopefully) fix it. My cost was over seven thousand dollars and being without my Cadillac for many days. I believe if my vehicle's diagnostics were performed correctly the first visit many aggravations, inconveniences, etc. could have been prevented and possibly saved me several thousands of dollars.
It took approximately four months and many visits of my vehicle to diagnose my Cadillac's a/c failure and finally (hopefully) fix it. My cost was over seven thousand dollars and being without my Cadillac for many days. I believe if my vehicle's diagnostics were performed correctly the first visit many aggravations, inconveniences, etc. could have been prevented and possibly saved me several thousands of dollars.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Excellent service overall Charles is wonderful, very courteous and helpful. The part he ordered I was notified right away. They did a great job.
Excellent service overall Charles is wonderful, very courteous and helpful. The part he ordered I was notified right away. They did a great job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Maqui, thank you for the 5-star review! We’re delighted to hear Charles provided courteous and helpful service while keeping you informed throughout the process. We appreciate your kind words and look forward to assisting you again. Ed Morse Corporate Offices.