Reviews
Busy - Representatives need Help for more individual attention to owners Get the Help - Help
Busy - Representatives need Help for more individual attention to owners Get the Help - Help
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Great service & a lovely, clean car when they are done! Easy to get an appointment too!
Great service & a lovely, clean car when they are done! Easy to get an appointment too!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Quick and efficient, good communication, easy. I appreciated how quick they got my car ready and the good communication from Bill and how easy they made pick up for me even after hours
Quick and efficient, good communication, easy. I appreciated how quick they got my car ready and the good communication from Bill and how easy they made pick up for me even after hours
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Barbara is amazing. Took care of all my concerns and is A+ Very easy process - from drop off to pick up
Barbara is amazing. Took care of all my concerns and is A+ Very easy process - from drop off to pick up
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service writer Barbara is always excellent and courteous she treats me well The loaner car lady is always a pleasure
Service writer Barbara is always excellent and courteous she treats me well The loaner car lady is always a pleasure
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Charles in the Service department was excellent in handling my new tire orders. He keep posted on the status and had my car cleaned.
Charles in the Service department was excellent in handling my new tire orders. He keep posted on the status and had my car cleaned.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Charles was great! Wonderful service and pricing for my 2013 BMW convertible. They even washed and waxed my girl.
Charles was great! Wonderful service and pricing for my 2013 BMW convertible. They even washed and waxed my girl.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly, knowledgeable, willing to understand your problem, and get a proper solution as quickly as possible. Always a good experience!
Friendly, knowledgeable, willing to understand your problem, and get a proper solution as quickly as possible. Always a good experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great!! The tires were priced just right and I received a clean vehicle after the work was completed. Great Job.
Great!! The tires were priced just right and I received a clean vehicle after the work was completed. Great Job.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We're glad to hear you were pleased with the tire pricing and the care taken with your vehicle. We appreciate your kind words about Charles and thank you for choosing Ed Morse Bayview Cadillac. Ed Morse Corporate Offices.
Advisors are easy to work with and take the time to explain issues to the technicians so they identify customer issues.
Advisors are easy to work with and take the time to explain issues to the technicians so they identify customer issues.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We're happy to hear our service advisors took the time to understand your concerns and communicate effectively with our technicians. We appreciate your recognition of Charles and our team at Ed Morse Bayview Cadillac and look forward to assisting you again. Ed Morse Corporate Offices.