Reviews
Great and awesome service agents . Keep up the good work Great great great great
Great and awesome service agents . Keep up the good work Great great great great
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I noticed that everyone in service department communicates so everyone knew who I was and which vehicle I owned and what the issue was. Barbara makes you feel like family, comfortable, but the whole team is also very friendly. Barbara does her best to help and keep costs down. Barbara makes it easy to contact her and is very responsive.
I noticed that everyone in service department communicates so everyone knew who I was and which vehicle I owned and what the issue was. Barbara makes you feel like family, comfortable, but the whole team is also very friendly. Barbara does her best to help and keep costs down. Barbara makes it easy to contact her and is very responsive.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Bill was very friendly and knowledgeable of the situation with regard to what was happening with my vehicle. As soon as the vehicle was diagnosed with a transmission failure, Bill contacted me and offered a loaner vehicle removing any concerns I was having with transportation. I just want to thank him, he's staff, and GM for the professionalism displayed throughout this process. Is very much appreciated.
Bill was very friendly and knowledgeable of the situation with regard to what was happening with my vehicle. As soon as the vehicle was diagnosed with a transmission failure, Bill contacted me and offered a loaner vehicle removing any concerns I was having with transportation. I just want to thank him, he's staff, and GM for the professionalism displayed throughout this process. Is very much appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer services Jorge is great and the environment is amazing Super recommend this dealer
Great customer services Jorge is great and the environment is amazing Super recommend this dealer
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Greeted promptly, with a smile and by name! The paperwork was done quickly and I was sent off in my loaner!
Greeted promptly, with a smile and by name! The paperwork was done quickly and I was sent off in my loaner!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very courteous, great service writer. Need a lounge thou. Most high end dealerships have a restaurant in their facility, I sat there for four hours just xxxxxxx coffee. In the old days you at least had pastry in the morning, now you increased your cost without considering the customer.
Very courteous, great service writer. Need a lounge thou. Most high end dealerships have a restaurant in their facility, I sat there for four hours just xxxxxxx coffee. In the old days you at least had pastry in the morning, now you increased your cost without considering the customer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We’re glad Barbara provided courteous, attentive service during your visit to Ed Morse Bayview Cadillac. We also appreciate your feedback regarding the customer waiting experience and amenities and will share it with our team. Ed Morse Corporate Offices.
Very helpful very informative Made the purchase easy Put me with all the right people to make the experience great
Very helpful very informative Made the purchase easy Put me with all the right people to make the experience great
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review! We’re delighted to hear David was helpful and informative and made your purchase experience easy at Ed Morse Bayview Cadillac. We appreciate you choosing our team and hope you enjoy your new vehicle. Ed Morse Corporate Offices.
Professional, informative and fair. As a customer and returning customer at Bayview Cadillac Ed Morse is #1 in my book
Professional, informative and fair. As a customer and returning customer at Bayview Cadillac Ed Morse is #1 in my book
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review and for continuing to choose Ed Morse Bayview Cadillac! We’re thrilled to hear Alex provided a professional, informative, and fair experience. Your continued support means a great deal to our team. Ed Morse Corporate Offices.
They were fast and prompt ! Excellent customer service They are always so welcoming whenver I visit the location
They were fast and prompt ! Excellent customer service They are always so welcoming whenver I visit the location
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We’re delighted to hear Jorge and the team continue to provide prompt, welcoming service at Ed Morse Bayview Cadillac. We appreciate your continued support and look forward to your next visit. Ed Morse Corporate Offices.
Quick, friendly and customer focused I always get great service at Bayview Cadillac. It's why I'm on my 3rd car. Big fan of my sales guy, Dan too!
Quick, friendly and customer focused I always get great service at Bayview Cadillac. It's why I'm on my 3rd car. Big fan of my sales guy, Dan too!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review and for continuing to choose Ed Morse Bayview Cadillac! We’re thrilled to hear Barbara, Bill, and Dan have provided such great experiences throughout your time with us. Your loyalty through three vehicles means a great deal to our team. Ed Morse Corporate Offices.