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Hanover Toyota

(367 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 7:30am–8:30pm 7:30am–8:00pm
Tuesday 7:30am–8:30pm 7:30am–8:00pm
Wednesday 7:30am–8:30pm 7:30am–8:00pm
Thursday 7:30am–8:30pm 7:30am–8:00pm
Friday 7:30am–8:30pm 7:30am–6:00pm
Saturday 7:30am–5:00pm 7:30am–5:00pm
Sunday Closed Closed

Reviews

(367 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hanover Toyota from DealerRater.

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Fabulous

Larry helped me get a fantastic deal! I felt like he really wanted to meet my expectations. I highly recommend Hanover Toyota. The experience was great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Simply the best

Great place and great selection. Joanne Virgilio was the best, very knowledgeable and easy to work with. There was no pressure like some other dealership. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful experience

What a wonderful experience Jeff and I had working with Larry and Sue. They make a great team!! They both listened to our situation and worked extremely hard on making it all work for us. Thanks again to everyone that helped us. Highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Service dept has gone downhill under Rick Breighner.

Gary my sales consultant was great. Have only had my Tundra serviced there since new. Had brake fluid flushed last visit. Two weeks later the paint on front of hood and roof was rough and brown. They inspected and signed off on excellent condition of truck on intake and no damage noted. When I brought it back Rick B said it was 'weathered' but their body shop guy and another independent shop said it was corrosive damage likely due to brake fluid. Rick refused to take ANY responsibility saying it could have happened at another shop#@!%#*#! He admitted they didn't wash it after service 'because we were short handed'! Had to file an insurance claim. Don't bring your car here for service!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.

Straight forward sales team.

No high pressure sales tactics. Very accomodating. Great experience. Very fair pricing. Good deal. Helpful clearing out my old truck. Would recommend to a friend. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome

Great knowledge of cars. Considerate of your time the you need to be available. Went over the service side of dealership. I'm very impressed. Best experience I ever had buying cars. Will return.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Satisfation- Michelle Stoudt

Larry was great with us . As he always is. We have purchased before from him and had others purchase a Toyota from him in the past. And every time was a great experience. Love my Toyota.Thanks again Michelle Stoudt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Class act in Hanover

This dealership is no joke Welcoming and professional all around Larry and Casey are outstanding!! If you want to purchase a Toyota Give them a look over

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very happy with sales and car

Everyone was so helpful from beginning to end when I drove off with the car. Was very happy with the prices of the whole transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Larry treats me right

Like the way I'm treated at Hanover I drive over from Chambersburg because they have a much nicer dealership so my next car will probably come from here also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.