Reviews
Straightforward Sales and a Smooth Experience
Overall, I was very happy with my experience here. I worked with Luke and Gary and felt that they were the most straightforward of dealers that I had spoken to at that point in my search.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great full
We were very pleased with our sales person and the rest of the staff that helped us out at Hanover Toyota we will continue to purchase our Toyota’s from Hanover toyota
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent team of people
Everyone was extremely friendly and helpful throughout the entire process. Joann the sales person went out of her way to get the deal done. The finance manager was very friendly and explained everything to us. Just a wonderful team
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Helpful
We were looking for a used Toyota. We visited another dealership, but we felt they were too aggressive and pushy, trying to persuade us to buy a car we weren't interested in. The sales associate we spoke with at Hanover Toyota was helpful and interested in what we were looking for. I would recommend Hanover Toyota to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New car purchase
Great customer service, Im a repeat customer. Great service department! Always good about giving loaner vehicles with service being done Never felt service department overcharged me, for work done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people and FAST service
Amazing job with Larry and Jenny for their quick and professional service. No waiting and very proficient in all areas. Whenever in the market for a new vehicle we will always visit your dealership first A plus job!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buying 2018 Tacoma
Outstanding dealership Steve Moore and larry Weaver were the absolute best my son totaled his 2017 Tacoma they found him a2018 Tacoma in 2 days and agreed to cost in 20 minutes This is my 20th Toyota from this dealership and will NEVER GO ANYWHERE ELSE
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Horrible!
In my opinion, this is the most unprofessional dealership around. They told my wife that she needed a bunch of repairs that were not needed.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joann and Luke did a great job!
The customer service was excellent! and the sales experience from Luke and Joann was absolutely the best! I had a great experience with my trade and new purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our 7th car from Hanover Toyota
We live about 100 mile from Hanover but whenever we buy a car we call Larry Weaver. Honest, straight forward no song and dance just an easy purchasing experience. I cannot rate it high enough. If I had one great experience I would say nice but with 7 purchases I think I am sure of this great rating.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car