Reviews
Best Car buying experience ever!!
Herman made my experience the best ever. He is very knowledgeable and friendly. I left assured that I made the right decision and will be taken care of in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Really enjoyable experience!!
Hernan was a true pleasure to work with! He was very patient and listened carefully to my preferences and ultimately helped us order the Q5 that is just perfect for me!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Experience With Hernan
Hernan is the man. I recently purchased my RS3 from Autohaus and my experience was excellent. Hernan not only found a car within a two week period that met the specifications that I was looking for, but worked along with the sales manager Wray to provide me with a great deal on the new car as well as a more than fair trade-in value on my '17 GTI. They had the car at the dealership within a week of finding it and were prompt and honest when addressing my concerns and questions. I highly recommend making your next Audi purchase at Autohaus and make sure to ask for Hernan and Wray when you go in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Professional, low pressure process
Purchased a 2019 SQ5 from Hernan Diaz-Egg. He was able to locate a car that fit my needs and bring it to the local dealership quickly. He was fair with a solid offer out of the gate versus endless haggling back and forth. Low pressure sales approach, delivery was smooth. Hernan is a professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great sale consultant
Greatly appreciate Mr Hernan Diaz-Egg, the sales consultant for his assistance and professionalism. Special thanks to Mr. Rod Wilkes for his guidance with the paper work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My second Audi Q7 from AutoHaus
Bought my first Q7 from Jacob in 2017 and now my 2nd Q7 from Hernan. Could not be any happier with the car, the process and the dealership. Thanks for your great service and attention to detail.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Audi A3
Overall had a good experience here. The price of my Audi was unmatched anywhere else I looked. Hernan did a great job working with me to make a deal happen. I would absolutely recommend this dealership to friends and family.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!
Our experience with Hernan Diaz-Egg and the staff at Audi Lancaster couldn’t have been more positive. Hernan did everything he could to ensure I found a car that I love and was very patient with me throughout the process. His customer service is excellent along with being very friendly and personable. We’d highly recommend him!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Perfect experience
Thank you very much for Hernan Diaz-Egg's help. He is a very patient person. English is not my first language, but he is still willing to take the time to understand what I mean. For the requirement of me to change the car midway, he is also very efficient and perfect. He is a dealer who is always concerned about the status of customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Absolutely fantastic experience with Colin D
Absolutely fantastic experience getting into a new Audi with the help of Colin D. Knowledgeable about the cars, easy to work with, and good at making deals. Tremendous time working with these guys and would definitely recommend this spot to anyone in the market for a new Audi.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase