Skip to main content

J. Bertolet, Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (80 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (80 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of J. Bertolet, Inc from DealerRater.

Want to share your experience with this dealership?

Write a review

They are always helpful.

When I need another car or work done on my car they entire group is very helpful. They pick a a car they feel best meets my needs andI am usually very happy with what is chosen for me. I have been with them since 2000.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Gayle. We had such a nice time with you. I'm glad you were able to get everything figured out with your insurance. enjoy your new car. If you need anything we're always here to help. Have a wonderful holiday!

Pickup of New VW

The positive, professional attitude of Bertolet sets them apart from other VW dealerships. It is always a pleasure to do business with Bertolet VW. I would very much recommend Bertolet’s organization to people looking for a new VW or quality service or parts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Dave. I appreciate the kind words. It was great seeing you last week. If you need anything.... don't forget I'm only a mile away. Have a wonderful holiday!

You could not get better customer service anywhere.6

This family owned/run business gives excellent customer service. They went out of their way to address every question or issue that I had. Also, I feel like I received a great deal on the vehicle I purchased. I HIGHLY recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Bethany! My father and I enjoyed working with you as well. We appreciate your kind words. Have a wonderful evening!

Awesome Quality Service No Hassles

Great experience John lll was knowledgeable honest and made purchasing Jetta easy and fun Never had such a great experience buying a car Stress free informative and extremely welcoming Felt like part of family Service was above and beyond

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent experience

They helped me find car that I was interested in and gave me excellent value on my trade. Service dept has taken very good care of all issues on previous autos purchased from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Ron! It was great seeing you and your parents. I hope you had a wonderful Thanksgiving. Please let us know if there is anything we can do for you.

Great to Deal With

We have purchased other cars here and always find all of the people here to be friendly and ready to answer your questions. The most current deal that we received on our vehicle was top notch. I don't think that we would have done better anywhere else. Very pleased with the vehicle, the service and the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so very much for your kind words! It is always great dealing with you. I enjoyed spending time with you guys. Enjoy your new car. If you need anything we’re always here to help.

Great experience

Blames was the man. Andrew was the man. Felt like my business was valued the whole way through. Awesome experience. Great service. Can't ask for anymore. 👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, we truly appreciate it. Have a wonderful holiday season!

Great customer service

They took their time with me and answered all my questions. They were not “pushy “. They allowed me time to consider my purchase. It was one of the best experiences I had purchasing a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Linda. We had a wonderful time working with you too! We appreciate your kind words. Have a wonderful Thanksgiving!

Nice people

We had a great experience at Bertolet. We got a certified VW at a fair price with a two year warranty. Very helpful sales folks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great delership

You can’t beat J. Bertolet VW on any part of dealership, friendly,knowledgable,caring and clean. Whatever you need you can count on being helped.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thanks Doc! It's always good getting to see you and your family. We appreciate the business. I'm sure we'll see you again soon. Enjoy your new Jetta!